Brittany Frederick
Midlothian,VA
Summary
Experienced professional adept in communication, client management, and strategic planning. Proven track record of driving organizational success through effective leadership and teamwork.
Overview
10
10
years of professional experience
Work History
Senior Communications Specialist
BrownGreer PLC
Richmond, VA
01.2024 - Current
- Ensured compliance with applicable laws when preparing communications materials while maintaining a high level of confidentiality.
- Organized and facilitated workshops, seminars, and webinars on communication topics for employees.
- Provided guidance and support to junior staff members on their assignments.
- Employed effective verbal and written communication skills to communicate and interact with all levels of organization.
Associate Research Consultant
COSTAR Group
Richmond, VA
09.2022 - 01.2024
- Drove the expansion of a comprehensive commercial real estate database through meticulous research and client engagement strategies.
- Served as the primary liaison for multiple clients, fostering strong relationships and delivering personalized support.
- Led team discussions regarding potential solutions that could be applied within client organizations.
- Researched industry trends and emerging technologies relevant to client's needs.
- Coordinated a team of research assistants to ensure timely completion of research tasks
Senior Communications Officer
Department Of Emergency Communications
Richmond, VA
10.2016 - 09.2022
- Effectively managed high-stress emergency situations with composure, efficiently allocating resources and coordinating responses.
- Proficiently managed multiple multimedia communication systems simultaneously to ensure swift and precise information dissemination.
- Compiled and analyzed critical data for accurate reporting and ensured adherence to standards and compliance.
Client Service Specialist
Bank Of America
Richmond, VA
04.2015 - 08.2016
- Ensured accuracy of information provided to and by clients by verifying data sources.
- Employed problem solving techniques and delivered expert guidance and support to address inquiries and resolve issues promptly.
- Cultivated and nurtured client relationships to achieve sales targets and enhance customer satisfaction.
Public Relations Coordinator
Kings Dominion Amusement Park
Doswell, VA
05.2014 - 11.2014
- Organized promotional events such as press conferences, concerts, and holiday celebrations.
- Developed strategies to improve public awareness of organization's mission or goals by leveraging existing relationships with influential individuals.
- Designed comprehensive crisis communication plans to address negative publicity quickly and effectively.
- Created content for press releases, newsletters, social media posts, and other communications materials.
Education
Bachelor of Science - Marketing
Virginia Commonwealth University
Richmond, VA05.2015
Skills
- Effective Communication
- Client Relationship Management
- Customer Service
- Strategic Planning and Execution
- Data Analysis and Reporting
- Team Collaboration
- Crisis Management
- Training and Development
- Microsoft Office
- Marketing Communications
- Data Entry
- Public Speaking
Timeline
Senior Communications Specialist
BrownGreer PLC
01.2024 - Current
Associate Research Consultant
COSTAR Group
09.2022 - 01.2024
Senior Communications Officer
Department Of Emergency Communications
10.2016 - 09.2022
Client Service Specialist
Bank Of America
04.2015 - 08.2016
Public Relations Coordinator
Kings Dominion Amusement Park
05.2014 - 11.2014
Bachelor of Science - Marketing
Virginia Commonwealth University