BRITTANY GANN
Chattanooga,TN
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. Focused Phlebotomist offering 4 years of experience and expertise in performing venipuncture on newborn to geriatric patients. Accomplished in quickly building rapport with patients with excellent bedside manner and proficiency in easing patients' anxiety. Committed to maintaining highest standards of safety and quality control. Dependable phlebotomist effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Phlebotomist/Lab Accessioner
Galen Medical
09.2020 - Current
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Contributed to positive patient experiences through empathetic communication skills during blood draws and sample collections.
- Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
- Conducted routine equipment maintenance checks, ensuring all devices were in proper working order for optimal patient care.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Improved patient comfort by employing efficient and gentle phlebotomy techniques.
- Promoted patient safety by verifying identification, labeling samples correctly, and cross-checking information with requisition forms.
- Maintained a clean and safe work environment, following proper infection control procedures to minimize risk of contamination.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Packaged and shipped specimens to central lab daily.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Verified patients' identification for proper sample collection.
- Reviewed and processed requisitions for laboratory tests.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Maintained high levels of accuracy with specimen identification, ensuring proper labeling and storage for effective testing.
- Participated in lab meetings and project presentations.
Assistant Manager
Little Caesars Pizza
05.2010 - 02.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
Education
No Degree - Phlebotomy
Academy of Allied Health
Chattanooga, TN10.2019
High School Diploma -
East Ridge High School
Chattanooga, TN05.2010
Skills
- Sample and specimen collection
- Safety Protocols Adherence
- Specimen handling
- HIPAA
- Venipuncture
- Blood collection techniques
- Patient confidentiality
- Data Entry
- HIPAA Compliance
- Specimen Preparation
- Butterfly Venipuncture
Certification
- PT - Phlebotomy Technician
Timeline
Certified Phlebotomist/Lab Accessioner
Galen Medical
09.2020 - Current
Assistant Manager
Little Caesars Pizza
05.2010 - 02.2019
No Degree - Phlebotomy
Academy of Allied Health
High School Diploma -
East Ridge High School
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