Brittany Gay
Houston,TX
Summary
Meticulous financial support professional familiar with financial operations, recordkeeping and documentation requirements. Excellent multitasking and problem-solving abilities combined with a calm and professional demeanor in even the most challenging circumstances. Experienced customer service/cash application specialist seeking a role in a dynamic work environment. Motivated, Communicative, and results-driven individual with ten years of expertise. Ready to improve customer satisfaction and increase retention levels within your company
Overview
12
12
years of professional experience
Work History
Cash Application Analyst
Sep-Robic N More
2020.01 - 2024.02
- Accurate posting of 850 monthly accounts
- Reconciled any discrepancies
- Maintained positive customer relationships which increased division sales by 5% in 2023.
Customer Service Representative
Unique Unity Landscaping
2016.03 - 2019.12
- Answering inbound phone calls, addressing customers' questions about products and services in seconds
- Maintained the highest level of positive professionalism within customer relationships
- Discover new communication tactics and maintain expert knowledge about company products or services to help customers best.
HouseKeeping Aide
Hermann Hospital
2012.06 - 2016.02
- Maintained high energy and respect for all individuals entering the hospital system
- The ability to multitask efficiently while handling daily responsibilities.
Education
Diploma -
Jack Yates Sr High
05.2003
Skills
- Communication
- Customer service
- Problem solving
- Teamwork
- Fluent in English
- Documentation skills
- Deposit Preparation
- Cash Handling
- Mail handling
- Paperwork coordination
References
References available upon request.
Timeline
Cash Application Analyst
Sep-Robic N More
2020.01 - 2024.02
Customer Service Representative
Unique Unity Landscaping
2016.03 - 2019.12
HouseKeeping Aide
Hermann Hospital
2012.06 - 2016.02
Diploma -
Jack Yates Sr High