Summary
Overview
Work History
Education
Skills
References
Timeline
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Brittany Gay

Houston,TX

Summary

Meticulous financial support professional familiar with financial operations, recordkeeping and documentation requirements. Excellent multitasking and problem-solving abilities combined with a calm and professional demeanor in even the most challenging circumstances. Experienced customer service/cash application specialist seeking a role in a dynamic work environment. Motivated, Communicative, and results-driven individual with ten years of expertise. Ready to improve customer satisfaction and increase retention levels within your company

Overview

12
12
years of professional experience

Work History

Cash Application Analyst

Sep-Robic N More
01.2020 - 02.2024
  • Accurate posting of 850 monthly accounts
  • Reconciled any discrepancies
  • Maintained positive customer relationships which increased division sales by 5% in 2023.

Customer Service Representative

Unique Unity Landscaping
03.2016 - 12.2019
  • Answering inbound phone calls, addressing customers' questions about products and services in seconds
  • Maintained the highest level of positive professionalism within customer relationships
  • Discover new communication tactics and maintain expert knowledge about company products or services to help customers best.

HouseKeeping Aide

Hermann Hospital
06.2012 - 02.2016
  • Maintained high energy and respect for all individuals entering the hospital system
  • The ability to multitask efficiently while handling daily responsibilities.

Education

Diploma -

Jack Yates Sr High
05.2003

Skills

  • Communication
  • Customer service
  • Problem solving
  • Teamwork
  • Fluent in English
  • Documentation skills
  • Deposit Preparation
  • Cash Handling
  • Mail handling
  • Paperwork coordination

References

References available upon request.

Timeline

Cash Application Analyst

Sep-Robic N More
01.2020 - 02.2024

Customer Service Representative

Unique Unity Landscaping
03.2016 - 12.2019

HouseKeeping Aide

Hermann Hospital
06.2012 - 02.2016

Diploma -

Jack Yates Sr High

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Brittany Gay