Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
16
16
years of professional experience
Work History
Teacher's Assistant
Tri-Creek School
08.2022 - Current
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Maintained safety and security by overseeing students in recess environments.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Supported student learning objectives through personalized and small group assistance.
Pharmacy Technician
Walgreens
07.2022 - 09.2022
Stocked, labeled, and inventoried medication to keep accurate records.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Counted and labeled prescriptions with correct item and quantity.
Entered and processed patients' prescriptions into internal system.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Phlebotomist
Alverno Laboratory
05.2016 - 03.2017
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Tracked collected specimens by initialing, dating, and noting times of collection.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Used personal protective equipment correctly to protect coworkers and patients.
Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Receptionist/ Building Supervisor
Southlake YMCA
08.2012 - 09.2016
Greet and assist all members, guests and staff
Linking members to programs or interests
Inform members of account alerts in respectful manner
Attend meeting and trainings as needed
Child Care
Southlake YMCA
06.2008 - 08.2012
Cared for children ages 5 to 12 in nurturing and age-appropriate way.
Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
Instructed children in crafts and other activities to promote gross and fine motor skills.
Worked with children individually and in groups to teach social, communicative and problem-solving skills.