Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brittany Godfrey

Customer Service Agent
Statesville,NC

Summary

Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. A Highly motivated Sales Associate with extensive customer service and sales experience. An Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Preventative Healthcare Advisor (Work From Home}

Life Line Screening
Statesville, NC
08.2022 - Current
  • Followed document protocols to safeguard confidentiality of patient records.
  • Facilitated communication between patients and various departments and staff.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Helped address client complaints through timely corrective actions and appropriate referrals.

Security Sales Consultant (work From Home)

Red Ventures
Fort Mill, SC
09.2021 - 07.2022
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Created professional sales presentations to effectively demonstrate product features and competitive advantages.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.

BDC Representative

Randy Marion Automotive Group
Mooresville, NC
01.2020 - 07.2021
  • Identified and executed appropriate strategies for business success.
  • Developed strong business relationships to provide service and value beyond customer expectations.
  • Identified and solved problems with minimal guidance to minimize disruptions to business.
  • Utilized consultative selling skills to identify key trends.

Education

High School Diploma -

Alexander Central High School
Taylorsville, NC
08.2013 - 06.2017

Skills

Data analysis

undefined

Accomplishments

  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Documented and resolved client objections which led to 90% accuracy in my sales career.

Timeline

Preventative Healthcare Advisor (Work From Home}

Life Line Screening
08.2022 - Current

Security Sales Consultant (work From Home)

Red Ventures
09.2021 - 07.2022

BDC Representative

Randy Marion Automotive Group
01.2020 - 07.2021

High School Diploma -

Alexander Central High School
08.2013 - 06.2017
Brittany GodfreyCustomer Service Agent