Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Brittany Godoy

Garfield,NJ

Summary

Responsible, efficient and dedicated dental receptionist with 11 years of experience working with scheduling and treatment planning. Friendly and adaptable professional committed to providing the finest patient care and support. Well-versed in scheduling and treatment planning. Knowledgeable in dental implant procedures and All on Four cases.

Overview

9
9
years of professional experience
1
1
Certification

Work History

EMT

NJSEA
05.2022 - Current
  • Responded to 911 calls for medical emergencies.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Administered CPR, oxygen and other life-saving medical treatments.
  • Assessed medical conditions of patients in pre-hospital settings.

Patient Care Coordinator

Trovato Family Laser Dentistry
05.2018 - Current
  • Provided exceptional patient care by addressing concerns, answering questions, and ensuring patient satisfaction.
  • Offered simple, clear explanations to help patients understand treatments and procedures for the best individualized care.
  • Experienced in All on Four/implant procedures and larger scale dental surgeries.
  • Communicated with insurance companies to verify coverage and obtain authorizations for dental treatments and procedures.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

EMT

Saddle Brook Volunteer Ambulance Corps
11.2017 - Current
  • Volunteer for 911 medical emergencies

Patient Care Coordinator

Dumont Dentist
04.2015 - 02.2018
  • Answered phone calls and messages, scheduling appointments, and handling patient inquiries.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Contributed to increased new patient acquisition through referrals from satisfied existing clients as a result of exceptional customer service skills.
  • Processed medical insurance claims and payments.
  • Self-motivated, with a strong sense of personal responsibility.


Skills

  • Patient Relations
  • Customer Service
  • Excellent multitasking capability
  • Insurance Billing/Authorizations
  • Phone and Email Etiquette
  • Dental Terminology
  • Payment Scheduling and Collection
  • Electronic Recordkeeping
  • Financial Plan Options
  • BLS Certified/EMT Certified

Certification

  • EMT - Emergency Medical Technician
  • CPR Certified

Timeline

EMT

NJSEA
05.2022 - Current

Patient Care Coordinator

Trovato Family Laser Dentistry
05.2018 - Current

EMT

Saddle Brook Volunteer Ambulance Corps
11.2017 - Current

Patient Care Coordinator

Dumont Dentist
04.2015 - 02.2018
  • EMT - Emergency Medical Technician
  • CPR Certified

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Brittany Godoy