Brittany Gonzalez
Houston,TX
Summary
Motivated professional with successful background in the field offering advanced money handling, merchandising and team leadership abilities combined with dedicated and hardworking approach. Focused on maximizing team efficiency and customer satisfaction through training and performance improvements.
Overview
9
9
years of professional experience
2011
2011
years of post-secondary education
Work History
Head Cashier
R&B trucking
Houston, Tx
12.2023 - Current
- Managed cash register operations and handled customer transactions efficiently.
- Assisted customers with inquiries and provided exceptional service during checkout.
- Processed returns and exchanges following company policies and procedures.
Assistant Manager
Checkout gas station
Houston, Tx
01.2019 - 10.2023
- Supervised daily operations of gas station and convenience store.
- Managed staff schedules to ensure adequate coverage during peak hours.
- Trained new employees on customer service and safety protocols.
Cashier
Shell gas station
Houston, TX
10.2018 - 07.2019
- Processed customer transactions efficiently at busy retail locations.
- Assisted customers with product inquiries and provided excellent service.
- Maintained accurate cash drawer and balanced at end of shifts.
Sales Representative
Boost mobile
Houston , TX
02.2016 - 05.2018
- Engaged customers to understand their mobile needs and recommend suitable plans.
- Demonstrated product features and benefits to enhance customer knowledge and satisfaction.
- Processed sales transactions accurately and efficiently using point-of-sale systems.
Education
GED
Houston , TXSkills
- Cash handling
- Point of sale systems
- Customer transaction processing
- Inventory management
- Bilingual
Timeline
Head Cashier
R&B trucking
12.2023 - Current
Assistant Manager
Checkout gas station
01.2019 - 10.2023
Cashier
Shell gas station
10.2018 - 07.2019
Sales Representative
Boost mobile
02.2016 - 05.2018
GED
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