Brittany Gordon
Columbus
Summary
Dependable applicant skilled in building strong client relationships, effectively managing schedules, and proficient in Microsoft Office and Excel. A motivated candidate eager to put forward data analysis and creative problem-solving abilities to achieve team objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Infant I /Infant II Teacher
Reliable Childcare
04.2025 - Current
- Assesses each child's developmental needs on an ongoing basis
- plan, prepare age-appropriate instructional activities/lessons
- Able to utilize technology and a variety of learning materials
- Maintains an attractive, sanitized classroom that encourages children explore and make decisions with confidence.
- Provides parents with daily updates on student progress
- diaper changing/potty training & bottle feeding
House Manager
Self-employeed
10.2019 - 03.2025
- Managed household operations, ensuring a clean and organized environment.
- Coordinated daily appointments/activities for family members efficiently.
- Oversaw meal preparation, adhering to dietary restrictions and preferences.
- Maintained inventory of household supplies, managing procurement effectively.
- Managed the household expenses and budgets
Customer Service Advocate
Centene Corporation
08.2017 - 10.2019
- Issue excellent service / build rapport with members
- Research & distinguished processing errors in claim payments / route claims to proper site operations team for adjustment
- Provide front-line resolution to members/ providers following their inquiries, requests & concerns
- Identify /communicate technical troubleshooting steps
- Educate members about program benefits/ updates
Education
High School Diploma -
Pickerington Central High School
Pickerington, OH12-2012
Skills
- Critical thinking
- Microsoft Office and Excel
- Data entry
- active listening
- Customer relationship management
- Conflict resolution
- Problem solving
Certification
First Aid/ CPR
Timeline
Infant I /Infant II Teacher
Reliable Childcare
04.2025 - Current
House Manager
Self-employeed
10.2019 - 03.2025
Customer Service Advocate
Centene Corporation
08.2017 - 10.2019
High School Diploma -
Pickerington Central High School