Jessica Fredeen
Sumner,WA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities and time management skills. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
4
4
years of professional experience
Work History
Infant Teacher
Rainbow Connection Childcare Center
01.2023 - 06.2023
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Promoted development of social, emotional, and communication skills in infants.
- Used proper sanitizing techniques for toys, surfaces, and equipment.
- Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
- Kept classroom and feeding areas clean, neat, and safe.
- Established positive relationships with students and families.
Tanning Consultant
Desert Sun Tanning Salons
02.2022 - 08.2022
- Educated clients on health and safety of tanning facilities and procedures.
- Assigned clients to appropriate facilities based on desired treatments and health needs.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Scheduled clients based on number of beds and booths with consideration of walk-in averages.
- Exceeded monthly tanning product and membership sale quotas.
- Maintained clean and stocked front counter area.
Sales Associate
Sally Beauty Holdings Inc.
03.2019 - 09.2020
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Green River Community College
Auburn, WA06.2025
Skills
- Cash register operations
- Social perceptiveness
- Critical thinking
- Transaction processing
- Multitasking
Timeline
Infant Teacher
Rainbow Connection Childcare Center
01.2023 - 06.2023
Tanning Consultant
Desert Sun Tanning Salons
02.2022 - 08.2022
Sales Associate
Sally Beauty Holdings Inc.
03.2019 - 09.2020
High School Diploma -
Green River Community College
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