Versatile and hardworking professional varied experiences caring for people in diverse conditions. Committed to leveraging knowledge of medicine and sociology to support and educate our communities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
START Coordinator
Exodus Recovery
San Diego
10.2023 - 04.2024
The National Center for START Services improves the lives of individuals with intellectual/developmental disabilities and mental health needs and their families through fidelity to the START model with exemplary services and supports that emphasize local, person- centered, positive, multidisciplinary support.
Strengthening the primary care system's ability to successfully engage individuals with IDD by focusing on wellness, strengths, improved access to services and identification of system gaps.
Identify strategies and ongoing supports that decrease the likelihood of crisis events and promote wellness and continuity of care. Providing services which include ongoing assessment of biopsychosocial factors contributing to challenges; assessment of strengths and service needs of the individual and team; systemic engagement and consultation; cross systems crisis intervention planning; comprehensive service evaluations; clinical, medical, and other interdisciplinary consultation; planned therapeutic coaching.
Responded to acute crises for individuals enrolled in START services; being available for 24-hour crisis response, emergency therapeutic supports, and assistance provided to individuals and teams to gain access to other emergency safety net services when clinically necessary e.g., in-patient psychiatric hospital, community crisis stabilization unit.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Crisis Mobile Outreach Worker (CMO)
Care Hawaii
08.2022 - 09.2023
Member of the 24/7 mobile crisis team in Hawaii. Responded to dispatch referrals from the Hawaii Access and Crisis Line.
Outreached to clients of all ages with varied mental health crises. Completed biopsychosocial assessments for each client to determine the path of crisis intervention and lethality scale.
Referred clients to community resources such as case managers, financial benefits, medical care, and substance abuse treatment.
Collaborated with other first responders such as EMS, Fire Department, and Law Enforcement. Transported clients when appropriate to the hospital or community stabilization units.
HIV- Medical Case Manager
Hawaii Health and Harm Reduction Center
07.2021 - 04.2022
Providing harm reduction-focused services to Marginalized populations in Hawai'i, including people who are affected by HIV, Hepatitis, Substance use, and Homelessness, with a focus on Native Hawaiians and LGBTQ+ people.
Managed a caseload of 60 clients at varying levels of complexity, providing support and advocacy for clients' emotional and mental health needs.
Educated clients on their HIV diagnosis and how it impacts their health. Assist clients in managing their medical care, such as appointments, insurance, and prescriptions.
Enrolled clients in state programs to ensure access to insurance, nutrition and housing resources.
Certified Medical Assistant (Pediatric Physiatry, Kapiolani Medical Center)
Hawaii Pacific Health
Honolulu, HI
01.2019 - 04.2021
Provided compassionate support to aid in the improvement of their quality of life.
Ensured patients with disabilities receive comprehensive care to manage their symptoms and achieve their rehabilitation goals.
Collaborated with physical therapists, occupational therapists, and other healthcare providers to ensure that patients receive the care they need, including assisting with scheduling appointments, preparing treatment rooms, and coordinating care plans.
Assisted the physiatrist in medical procedures, completed vitals and patient intakes, and triaged any communications to the office regarding clinical care; referrals, medication refills etc.
Managed the clinical office, responsible for inventory and supply ordering, ordered special medication and custom durable medical equipment for the patients.
Completed prior authorizations, and appeals referencing the medical literature for approvals and meeting with the medical directors of insurance companies to discuss the need for approvals.
5th Grade Teacher (Science and History)
Cornerstone Charter Academy
08.2017 - 08.2018
Focused on fostering relationships with my students and their families in order to create an effective learning environment.
Educated students on important social skills with their peers; collaboration, healthy boundaries, forgiveness, honesty, modeling behaviors, emotional regulation, conceptualization of emotions and verbalizing feelings/needs.
Encouraged respectful discussions between peers regarding oppositional opinions of the history curriculum.
Engaged the students in interactive and hands on learning. Implemented flexible seating options to encourage social interactions peer-to-peer learning.
Adapted curriculum and classroom environment to the needs of special education students. Ensuring 504 and IEP needs are met appropriately and adjusting as the student needs.
Certified Medical Assistant
Winston Salem Dermatology
11.2016 - 06.2017
First, assist with skin surgeries and procedures
Prepped patients and exam room for surgeries
Responsible for administering local anesthesia before surgery
Preparing Botox for patient injections
Taking before and after photos for the provider
Documenting provider notes during exams
Managing daily patient flow
Provided medical education to clients per physician's request
Responsible for helping Accutane patients keep their portal updated for refills
Provided blue light therapy to patients.
Middle School Science Teacher
Samoa Baptist Academy
07.2015 - 08.2016
Responsible for teaching 5th, 6th, 7th, and 8th grade science
Coordinating school-wide science fair
Preparing students for the island-wide science fair
Creating a positive and safe learning environment
Engaged with students and staff for after-school activities
Created a middle school youth program one night per week to build community
Collaborated with families on student education and individualized needs.
Certified Medical Assistant
Charlotte Dermatology
08.2014 - 12.2014
First Assist to lead surgeon in Micrographic Surgery (MOHS)
Prepared exam rooms and patients for surgery
Responsible for providing local anesthesia before surgery
Providing solo cautery to the surgical site before dressing the wound (in between MOHS procedures)
Completed nurse visits for evaluating surgical healing and removing sutures, and providing post-op care instructions
Trained under all six providers in the clinic for rotation and float purposes.
Education
Master of Science - Social Work
Arizona State University
Tempe, AZ
08.2025
Pre-Medical/Pre-Nursing Course Work -
Arizona State University
Tempe, AZ
01.2021
Bachelor of Science - Healthcare Administration
Pfeiffer University
Charlotte, NC
01.2017
Diploma in Medical Assisting (specialization in phlebotomy) -
Cabarrus College of Health Sciences
Concord, NC
01.2014
Certification
CCMA - Certified Clinical Medical Assistant
Timeline
START Coordinator
Exodus Recovery
10.2023 - 04.2024
Crisis Mobile Outreach Worker (CMO)
Care Hawaii
08.2022 - 09.2023
HIV- Medical Case Manager
Hawaii Health and Harm Reduction Center
07.2021 - 04.2022
Certified Medical Assistant (Pediatric Physiatry, Kapiolani Medical Center)
Hawaii Pacific Health
01.2019 - 04.2021
5th Grade Teacher (Science and History)
Cornerstone Charter Academy
08.2017 - 08.2018
Certified Medical Assistant
Winston Salem Dermatology
11.2016 - 06.2017
Middle School Science Teacher
Samoa Baptist Academy
07.2015 - 08.2016
Certified Medical Assistant
Charlotte Dermatology
08.2014 - 12.2014
Master of Science - Social Work
Arizona State University
Pre-Medical/Pre-Nursing Course Work -
Arizona State University
Bachelor of Science - Healthcare Administration
Pfeiffer University
Diploma in Medical Assisting (specialization in phlebotomy) -
Early Head Start/Head Start Education Coordinator at The School District of Lee CountyEarly Head Start/Head Start Education Coordinator at The School District of Lee County