Jaqueline A. Gonzalez

• Managed a caseload of 25 individuals with intellectual and/or developmental disabilities experiencing complex behavioral health, psychiatric, and system-of-care needs.

• Conducted comprehensive behavioral health, psychosocial, and crisis risk assessments to identify strengths, vulnerabilities, service gaps, and barriers to care.

• Led multidisciplinary care coordination and systems planning meetings to align service providers, caregivers, and community partners around crisis prevention efforts and long-term support goals.

• Developed individualized crisis prevention and intervention plans designed to reduce psychiatric crises, promote stability, and enhance quality of life.

• Provided behavioral health consultation and clinical recommendations to interdisciplinary teams utilizing assessment findings, behavioral data, and participant-centered planning.

• Served as the primary liaison between Regional Center staff, families, residential providers, educational teams, medical professionals, mental health providers, and community agencies to ensure continuity of care.

• Established collaborative relationships with families, providers, and community partners to increase engagement, strengthen support networks, and improve service coordination.

• Identified system barriers and coordinated cross-system solutions to improve access to behavioral health, psychiatric, educational, housing, and community-based services.

• Supported participants through psychiatric hospitalization, discharge planning, crisis stabilization, and transitions of care to reduce future crisis vulnerability and strengthen long-term support systems.

• Facilitated person-centered planning processes that promoted self-determination, community inclusion, and equitable access to services.

• Provided training, education, and coaching to caregivers and support teams regarding crisis prevention, behavioral supports, and trauma-informed practices.

• Maintained detailed clinical documentation including assessments, crisis plans, service evaluations, outcome reports, and interdisciplinary care coordination records.

• Advocated for participant needs while strengthening collaboration across service systems to improve outcomes for individuals and families.

• Managed caseload of (30-40) individuals with intellectual and/or developmental disabilities.
• Maintained consistent communication with Program Director pre and post crisis.
• Employed and taught positive behavioral strategies and modeled proper implementation of these behavioral strategies.
• Executed behavioral plans created and assisted in building behavioral goals,
• Developed personalized coping strategies, enhancing client resilience and recovery.
• Provided crisis intervention and emotional support to clients in high-stress situations.
• Collaborated with multidisciplinary teams to coordinate comprehensive client care plans and maintained strong professional relationships.
• Conducted thorough assessments to identify immediate needs and risks for individuals in crisis.
• Trained and mentored junior counselors, fostering professional development and improving service delivery.
• Implemented evidence-based practices to enhance therapeutic effectiveness during crisis interventions.
• Advocated for client resources, ensuring access to essential services and support systems.
• Evaluated program outcomes, contributing insights for continuous improvement of counseling services.
• Coordinated referrals for both clinical consultation and treatment when appropriate.
• Conducted home and on-site visits, including day programs and vocational settings.
• Developed and completed documentation including assessments, service evaluations, crisis prevention plans, and outcome reports.
• Conversed with individuals in crisis which called or texted hotline for assistance.

• Implemented individualized treatment plans for individuals with level 3 autism.
• Conducted direct therapy sessions, utilizing evidence-based techniques to support skill development.
• Collaborated with interdisciplinary teams to coordinate comprehensive care strategies for clients.
• Monitored and documented client progress, ensuring accurate reporting of behavioral changes.
• Analyzed behavioral data to identify trends and recommend adjustments to intervention plans.
• Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
• Developed and implemented reinforcement systems to encourage positive behaviors.
• Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
• Assessed client progress regularly, adjusting intervention strategies as needed to ensure continued growth and development.
• Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
• Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
• Supported families in understanding and managing challenging behaviors, promoting consistency across environments.
• Provided direct support during community outings, facilitating appropriate social interactions among peers while practicing newly acquired skills within real-world contexts.
• Used Rethink BH to document patient information, progress notes, and treatment plans.
• Participated in patient education, helping to reinforce concepts and treatment plans.
• Assisted Board Certified Behavior Analysts in designing personalized treatment plans tailored to each client's needs and goals.

• Monitored patient behavior and mental health status to ensure safety and well-being.
• Collaborated with interdisciplinary teams to develop and implement individualized treatment plans.
• Trained new staff on protocols, best practices, and crisis intervention techniques.
• Implemented therapeutic group activities to enhance social skills and emotional regulation.
• Conducted regular assessments to evaluate patient progress and adjust care strategies accordingly.
• Developed initiatives to improve patient engagement in recovery processes and overall satisfaction.
• Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
• Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
• Developed and maintained positive relationships with clients to create safe and supportive environment.
• Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
• Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
• Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
• Implemented group therapy sessions, facilitating open communication and fostering a supportive community among patients.
• Ensured timely administration of medications as prescribed by psychiatrists, closely monitoring for side effects or adverse reactions.
• Conducted thorough assessments upon patient admission, gathering essential background information for accurate diagnosis and effective treatment planning.
• Adapted quickly to changing patient needs, providing flexible and responsive care.