Summary
Overview
Work History
Education
Skills
Timeline
Generic
Maria Zubieta

Maria Zubieta

Downey,CA

Summary

Operations and Customer Support Specialist with 6+ years of experience supporting daily operations, managing inventory systems, and delivering high-quality customer service in fast-paced environments. Proven ability to coordinate workflows, maintain accuracy, and support team efficiency across multiple functions. Bilingual and highly adaptable, with a strong focus on organization, problem-solving, and customer satisfaction.

Overview

14
14
years of professional experience

Work History

Sales Coordinator

Construction Consultants
Downey, CA
01.2021 - 04.2026
  • Coordinated inventory flow and ensured accurate stock levels to support daily operations and order fulfillment

• Managed incoming shipments and organized storage systems to improve efficiency and accessibility

• Maintained accurate inventory records, reducing discrepancies and improving tracking reliability

• Collaborated with team members to ensure timely processing, packing, and shipping of orders

• Implemented first-in, first-out (FIFO) practices to maintain organized and efficient inventory rotation

• Inspected shipments for accuracy and quality, minimizing errors and returns

Customer Service Representative

Allstate
Long Beach, CA
01.2020 - 12.2022
  • Handled high-volume customer inquiries while maintaining fast response times and high satisfaction

• Resolved customer issues efficiently, improving overall customer experience and retention

• Provided personalized support and recommendations based on customer needs

• Managed multiple tasks in a fast-paced environment while maintaining accuracy and professionalism

Mobile Expert

T-Mobile US Inc.
06.2017 - 01.2021
  • Delivered consultative customer support and sales, helping customers choose products and services that fit their needs

• Built strong customer relationships, increasing loyalty and repeat business

• Utilized digital tools to streamline customer interactions and onboarding processes

• Assisted customers across multiple channels, including in-store, phone, and digital support

Supervisor

CVS
02.2012 - 06.2016

• Supervised daily operations and coordinated team activities to improve workflow efficiency

• Trained and supported employees to maintain performance standards and productivity

• Monitored operations and implemented improvements to enhance efficiency and accuracy

Education

Bachelor of Arts - Business Management

Cal State Long Beach
Long Beach, CA

Skills

    Operations Coordination

    Inventory & Stock Management

    Customer Support & Issue Resolution

    Process Improvement

    Data Entry & Accuracy

    Team Collaboration

    Time & Task Management

    Bilingual (English/Spanish)

Timeline

Sales Coordinator

Construction Consultants
01.2021 - 04.2026

Customer Service Representative

Allstate
01.2020 - 12.2022

Mobile Expert

T-Mobile US Inc.
06.2017 - 01.2021

Supervisor

CVS
02.2012 - 06.2016

Bachelor of Arts - Business Management

Cal State Long Beach
Maria Zubieta