NATALIA MARTIN
Miami,Florida
Summary
Collaborates with sales teams to enhance customer relationship management and streamline operations. Demonstrates proficiency in coordinating inventory, processing orders, and maintaining strong client communications to drive business development initiatives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Department & Relations
Sindoni North America: Pirucream
Miami, USA
01.2024 - 09.2025
- Coordinated sales reporting, budgeting, and marketing operations to support company growth objectives.
- Managed high-value customer relationships while driving client satisfaction and retention initiatives.
- Led client follow-up communications and business development coordination to strengthen customer engagement.
- Oversaw inventory tracking, order processing, and supplier communication to ensure operational efficiency.
- Developed and maintained strong professional relationships with clients, vendors, and business partners.
Front Desk Receptionist
54D
Miami, USA
05.2022 - 08.2023
- Greeted guests at front desk, initiating pleasant conversations to enhance check-in experience.
- Delivered outstanding first impressions by warmly greeting visitors.
- Maintained organized, clean front office area to create welcoming environment.
- Scheduled, coordinated, and confirmed appointments and meetings to streamline office operations.
Restaurant Hostess
Trump National Doral Miami
Miami, USA
09.2018 - 07.2019
- Multitasked effectively to address diverse guest needs during peak hours.
- Managed high-pressure situations with poise, ensuring a positive guest experience.
- Provided accurate information on hours, seating, and menu to enhance customer satisfaction.
- Maintained an organized waitlist for busy times.
Front Desk Receptionist
Doral Center For Orthodontics
Miami, USA
06.2016 - 07.2017
- Coordinated social media content strategy to enhance audience engagement.
- Scheduled social media posts using management tools to ensure timely content delivery.
- Facilitated appointment scheduling and improved customer communication efficiency.
Education
Bachelor of Science - Biological Sciences
Florida International University
Miami, FL12-2023
Associate of Science - Biology
Miami Dade College
Miami, FL08-2020
High School Diploma -
Ronald W. Reagan/Doral Senior High School
Doral, FL07-2017
Skills
Client Success Management
Customer Relationship Management (CRM)
Supplier & Vendor Relations
Business Development Support
Operations Coordination
Administrative Management
Team Collaboration
Appointment Scheduling
Hospitality & Customer Experience
Certification
CPR and Basic Aids
References
Jonathan Sanchez, CEO, Sindoni North America
Cell phone: +1 (809) 917-1231
Email: jsanchez@sindonigroup.com
Languages
English and Spanish
Timeline
Sales Department & Relations
Sindoni North America: Pirucream
01.2024 - 09.2025
Front Desk Receptionist
54D
05.2022 - 08.2023
Restaurant Hostess
Trump National Doral Miami
09.2018 - 07.2019
Front Desk Receptionist
Doral Center For Orthodontics
06.2016 - 07.2017
Bachelor of Science - Biological Sciences
Florida International University
Associate of Science - Biology
Miami Dade College
High School Diploma -
Ronald W. Reagan/Doral Senior High School