Brittany Green
Tampa,FL
Summary
Achieved high levels of customer satisfaction through dedicated service and employee training programs. Drove team performance improvements by implementing effective coaching techniques. Cultivated a results-oriented culture that consistently met organizational goals.
Overview
16
16
years of professional experience
Work History
Building Services Assistant
Compass Group USA
Tampa, FL
03.2025 - 10.2025
- Maintained cleanliness and organization of facilities to ensure safe environments for staff and visitors.
- Assisted in managing inventory of cleaning supplies and equipment, streamlining procurement processes.
- Supported team during events by setting up spaces efficiently, enhancing overall guest experience.
- Monitored building safety protocols, identifying areas for improvement to increase compliance with regulations.
Logistics Rep, Route Service Specialist II
Quest Diagnostics
Tampa, FL
01.2014 - 02.2025
- Perform route audits daily on route sheets making changes, corrections or deleting stops as needed. Drive a company vehicle to pick-up, deliver, and drop off specimens while making sure to properly store specimens and other materials keeping it’s stability prior to medial testing. Receive inbound call add-ons; verifying pickup stops via company assigned cell phone. Scan in all specimens from each stop making sure no specimen is misplaced or unaccounted for during route. Ensures all specimens are collected accurately and on time verifying route sheet for scheduled pickup time. Communicate appropriately with clients and management when changes are needed with scheduled pick up times. Deliver specimens to Lab and turn in completed documentation of route for the night. Complete refresher training every 90 days on specimen, compliance & vehicle safety.
Airport
ABM Parking Services
05.2012 - 12.2013
- Performs a variety of security, safety, customer services, public relations duties and related functions, with the focus on observing and reporting security issues and safety concerns which are specific to the Airport. Provide first line response to emergencies and carry out the policies and procedures of the client. Monitoring parking garages and ramps located within the Tampa Airport. Keep up with documentations of incidents in case it’s needed in a court proceeding. Assist with training new employees and monitoring their progress to provide feedback to a supervisor.
Security Guard
Bales Security Agency Inc
Tampa, FL
03.2010 - 04.2012
- Monitored premises to ensure safety and security for personnel and property.
- Conducted regular patrols, identifying and addressing potential security risks.
- Enforced access control procedures to maintain restricted area integrity.
- Responded swiftly to incidents, coordinating with emergency services as needed.
Education
Associate of Science Degree - Criminal Justice
Remington College
Tampa, Florida07.2011
High School Diploma -
Wharton High School
Tampa, FL05.2008
Skills
- Detailed oriented
- Understanding of Logistics
- Customer Service skills
- Conflict Resolution skills
- General report writing
- Computer soft skills
Timeline
Building Services Assistant
Compass Group USA
03.2025 - 10.2025
Logistics Rep, Route Service Specialist II
Quest Diagnostics
01.2014 - 02.2025
Airport
ABM Parking Services
05.2012 - 12.2013
Security Guard
Bales Security Agency Inc
03.2010 - 04.2012
Associate of Science Degree - Criminal Justice
Remington College
High School Diploma -
Wharton High School