BRITTANY GREENWOOD

Of note- I starting working at Medically Home in 2017 as an LPN until obtaining my RN license in 2019. Medically Home is now known as Dispatch Health, with nursing staff now working for Hicuity Health via the Dispatch Health Acute Care program

• Business Development
  ● Expert in patient care and safety responsible for testing and analysis of vendor solutions, and providing trusted recommendations for vendor acquisition and integration at scale –effectively tripling patient capacity
  ● Assisted in developing proprietary clinical technology used to deploy in home vendors as well as to obtain biometric data.
  ● Support technical staff in the successful deployment of the start up’s cornerstone healthcare solution as a part of the first successful test market to be subsequently deployed to the entire country

Program Management
● Support and advise our implementation and expansion team in the greater Atlanta, Georgia area for one of the largest healthcare organizations in the United States, working at the intersection of healthcare and tech to ensure the successful rollout of our healthcare-technology solution in the newly acquired market
● Communicate with senior leadership to facilitate adequate staffing and smooth transition of personnel and care
● Utilize agile management models to hold daily scrum-style meetings to inform senior staff, delegate tasks, identify blockers, and provide actionable solutions
● Manage multiple channels of communication across a variety of stakeholder platforms in a 100% remote environment including, but not limited to: Teams, Outlook, Epic, HCS Wellsky, Zoom, and internal communication platforms for each individual medical group
● Manages Resource Nurse responsibilities such as writing patient assignments, distributing schedules, staffing management, coordination of patient care, delegation of tasks, overseeing operations, and ensuring all patient care is delivered in the safest manner in accordance with current evidence-based practice, while maintaining knowledge of all local laws/regulations and internal policies/procedures for each specific market

Subject Matter Expert
● Developed and knowledgeable in random forest algorithms and decision trees necessary to readily manage thousands of operational, procedural, policy, patient care, and communication outcomes
● Conducted 2 published clinical trial research studies with Massachusetts General Hospital as a primary stakeholder for collection and processing of data, collaborated with PIs to analyze results and provide recommendations while providing clinical patient care
● Leverages clinical knowledge base for oncology patients at home- piloting internal technology solutions in accordance with IRB HRS standards
● Handles sensitive and proprietary information during communication with multiple stakeholders
● Clinical expert and point person for full-cycle patient transfer and cross-company transition to home care with senior leadership and interdisciplinary staff to include: deployment of medics, distribution of in-home medical orders and medication/ services, chart review, care scheduling/ treatment plan to be communicated with vendors, chain-of command medical and operational report, patient transfer and transportation, timely and accurate transport of technology, medications, services, treatment, and personnel, and final approval of home care status

• Worked as a case manager, conducting in home visits as well as telephonic assessments. Worked collaboratively with multidisciplinary team. Patient population includes med surg, oncology, and geriatric. Documented according to Medicare guidelines.

• Provided exceptional nursing care in a variety of environments such as the home and public school systems. Care provided to both adult and pediatric patients. Also served as a Mentor Nurse for the Novice Nurse Training Program.

• Provided exceptional nursing care including but not limited to assistance with ADLs, administering tube feedings, oral ,nasopharangeal, and tracheostomy suctioning, ventilator dependent care and management, wound care, administering oxygen, administering medication safely and using nursing judgment and critical thinking to assess emergency situations. Care provided in both adult and pediatric settings, as well as hospice and end of life care.