Brittany Gregory
Cartersville,GA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
21
21
years of professional experience
Work History
Cartersville-Barstow Tourism, Park Division
Clarence Brown Conference Center
12.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Collaborated with other team members to plan and execute landscaping projects according to established schedules.
- Maintained inventory.
- Responded to public inquiries or concerns.
- Stocked and replenished supplies.
- Responded to guest request.
- Responsible for guided tours of the park including cabins
Triage Nurse
Cartersville Family Medicine
07.2013 - 09.2019
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Maintained accurate patient records, ensuring thorough documentation of triage assessments and treatment plans.
- Developed strong rapport with patients through active listening skills, empathetic communication, and genuine concern for their wellbeing.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Enhanced patient satisfaction by efficiently prioritizing and addressing urgent medical concerns in a timely manner.
- Maintained a calm and professional demeanor during high-stress situations, effectively managing patient expectations and alleviating concerns.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
- Provided compassionate care for patients experiencing acute symptoms, offering emotional support and comfort during stressful situations.
Pharmacy Technician
Timber Ridge
05.2010 - 06.2013
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Receptionist
Hometown Financial & Tax Services
08.2004 - 04.2009
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Education
Master of Arts - Interior Design
School of Fine Arts
Atlanta, GA05-2018
No Degree - Nursing
Humboldt State University
Arcata, CA05-2010
Skills
- Supportive interpersonal skills
- Collaborative teamwork
- Customer engagement
- Effective problem resolution
Timeline
Cartersville-Barstow Tourism, Park Division
Clarence Brown Conference Center
12.2019 - Current
Triage Nurse
Cartersville Family Medicine
07.2013 - 09.2019
Pharmacy Technician
Timber Ridge
05.2010 - 06.2013
Receptionist
Hometown Financial & Tax Services
08.2004 - 04.2009
Master of Arts - Interior Design
School of Fine Arts
No Degree - Nursing
Humboldt State University
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