Brittany Griffin
Maple Heights,OH
Summary
Proven Sales Manager at Amor Hair LLC, adept in scheduling and prioritizing tasks to enhance customer satisfaction and drive sales. Excelled in building client relationships and implementing marketing strategies, leading to increased customer engagement. Skilled in website design and organizing, my approach significantly improved client experience and operational efficiency.
Overview
14
14
years of professional experience
Work History
Sales Manager
Amor Hair LLC
04.2020 - Current
- Responsible for entering phone and email orders through our system and made sure orders were received in a timely manner.
- Resolved customer issues pertaining to online orders, to ensure client satisfaction.
- Structured a marketing plan to increase sales, bring on new customers targeting decreased peek seasons.
- Responsible for insuring a great customer's experience to increase sales.
Employee Relations Consultant
Horizon Health Services
10.2010 - 11.2020
- Managed inbound and outbound calls from clients in a fast-paced environment, and directed their calls accordingly
- Maintained and updated call logs, including capturing clients information, time, date, and when a response is needed.
- Contacted new and existing clients to discuss their health care plans and options, and directed their calls to the appropriate associate.
- Responsible for building and maintaining excellent rapports with new and existing clients.
- Responsible or conducting a monthly client experience survey via phone and/or email and followed up with clients based on clients feed back.
Education
No Degree - Medical Assisting
Sanford Brown
Middleburg Heights, Ohio05.2010
High School Diploma -
John F. Kennedy High School, Cleveland, Ohio
Cleveland, OH06.2006
Skills
- Drive Vehicles
- Clean Rooms Expertise
- Typing
- Scheduling
- Organizing
- Answering phone calls for clients
- Prioritizing
- Website design
- Video Editing
- Proof Reading
- Supporting Daily Living Needs
Timeline
Sales Manager
Amor Hair LLC
04.2020 - Current
Employee Relations Consultant
Horizon Health Services
10.2010 - 11.2020
No Degree - Medical Assisting
Sanford Brown
High School Diploma -
John F. Kennedy High School, Cleveland, Ohio
Certification
Diploma in Medical Assisting
Work Preference
Work Type
Full TimePart TimeWork Location
RemoteHybridImportant To Me
Work-life balanceCareer advancementPaid sick leaveHealthcare benefitsWork from home optionPersonal development programsFlexible work hoursWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
A wise man knows that he knows nothing at all.
SOCRATES
Languages
English
Upper intermediate (B2)
Interests
I Love to obtain knowledge about everything I study spiritual teachings and records written in ancient times
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