BRITTANY HARDEMAN
Houston,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Event Security Supervisor
Andy Frain Security Services
07.2022 - Current
- Kept team compliant with security protocols and appearance standards.
- Responded swiftly to security incidents and effectively resolved security issues.
- Managed security policies and procedures to promote safety and security of personnel and assets.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
- Supervised a team of security personnel during shift.
Cashier/Zaxbys
11.2018 - 04.2019
- Operate registers, scanners, scales and credit card/debit card terminals, bag purchases for customers
- Memorize product locations throughout the store and direct customers and make suggestions
Shift Manager
Steak N Shake
04.2018 - 12.2018
- Encourage a safety work environment in compliance with employment guidelines
- Assign each member of the team tasks based on their competencies and the needs of the group to meet production goals
- Set performance metrics for each team member and then work with team members to make sure that all metrics are met
Floating Logistics/ Target, Baking
09.2017 - 01.2018
- Responsible for the unloading of products and operating of pallet jacks
- Ensure all products were stocked in appropriate aisles, clean store floor, move products as needed
- Find products for customer per request, manage the storage area, utilize scanners
- Quality Control/ Roskam
Education
General Education
Valley Community School
Skills
- Ticket Checking
- Personal Belongings Inspection
- Performance Evaluations
- Perimeter Patrol
- Event Security Monitoring
- Guest Safety
- Screening Wands
- Control Crowd
- Guest Screening
- Safety Protocols
- Legible Report Writing
- Handheld Devices
Certification
Crowd Control
Timeline
Event Security Supervisor
Andy Frain Security Services
07.2022 - Current
Cashier/Zaxbys
11.2018 - 04.2019
Shift Manager
Steak N Shake
04.2018 - 12.2018
Floating Logistics/ Target, Baking
09.2017 - 01.2018
General Education
Valley Community School
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