Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Brittany Hatch

Colorado Springs,Co

Summary

Student nurse with a passion and empathy for patients. Offers extensive hands-on experience in multiple areas. Currently working as a Medical Assistant and completing nursing studies. Scheduled for graduation in the summer of 2025. Looking forward to capstone rotations and job placement.

Overview

18
18
years of professional experience
1
1
Certification

Work History

CCMA/Urgent Care Technician

UC Health
Colorado Springs, CO
06.2022 - Current
  • Prepare treatment rooms for patients by cleaning surfaces and restocking supplies
  • Lead patients to exam rooms, answer general questions and prepare patients for provider
  • Record vital signs, medical history, medications, chief complaint
  • PCR testing with Cepheid
  • POC glucose, HCG, MONO
  • Stitch, staple removal
  • EKG
  • Administer medication, Immunizations, treatment per provider
  • Phlebotomy
  • IV start

Certified Clinical Medical Assistant

Arbor Family Medicine
Westminster, CO
01.2021 - 06.2022
  • 18-22 patients each shift
  • Float experience
  • Rooming, vital signs, documenting using EHR, POC testing, minor surgery setup/assist, IV, phlebotomy, Immunizations, cleaning, restocking, sterilization/autoclave
  • Full phlebotomy shifts(covering) doing 50+ draws and lab processing
  • Full day front desk shifts-scheduling, checking in, etc
  • IV administration and procedure setup/prep
  • Immunizations
  • Educate patients about medications, procedures, and instructions.
  • Follow up phone calls to advise patients of lab results and/or to answer questions
  • Submit and refill patients' prescriptions. Work with pharmacies to provide medications

Customer Service Representative

Waterpik Inc
Fort Collins, CO
04.2018 - 12.2021
  • Resolve product or service problems by clarifying/understanding the customer's complaint; determining the cause of the problem; selecting and explaining the best solution/troubleshooting to solve the problem
  • Manage large amounts of incoming calls
  • Meet personal/team targets and call handling quotas
  • Keep records of customer interactions, process customer accounts and file documents
  • Assist with placement of orders, refunds, or exchanges
  • Answer questions about warranties or terms of sale
  • Utilize computer technology
  • Work with customer service manager to ensure proper customer service is being delivered

Receptionist/Admin

Dellenbach Motors
Fort Collins, CO
07.2017 - 04.2018
  • Answered calls via switchboard and transferred them accordingly
  • Kept track of salesman schedules and hours
  • Assisted with accounts payable and receivable
  • Responsible for various office duties-ordering supplies, changing toner, etc

Merchandising Team Lead

Academy Sports and Outdoors
12.2014 - 06.2017
  • Customer service, first and foremost
  • Made sure the store was visually always up to corporate standards
  • Lead the merchandising team that was responsible for all of the PLAN-O- GRAMS, signage, ad sets, and price changes throughout the store
  • Planned daily, weekly, and monthly tasks according to a corporate calendar
  • Assisted the receiving team whenever help was needed, stocking and unloading
  • Daily reporting to management on progress and team work.

Personal Training Sales Counselor

LA Fitness
, Fl
01.2012 - 12.2014
  • Using a scripted spiel, assisted potential clients in choosing the training package and trainer that would be right for them
  • Cold calling to reach potential clients
  • Assisted new clients with their first workout

Advanced Cook

Starwood Hotels and Resorts
Orlando, FL
05.2007 - 01.2012

Sales Associate

Victorias Secret
Orlando, Fl

Sales Associate

Marshalls
Kissimmee, Fl

CCMA/Urgent Care Technician

UC Health
Colorado Springs, CO

Education

Bachelor of Science - Nursing

Regis University
Denver, CO
08-2025

Certificate in Medical Assisting -

Front Range Community College
Westminster, CO
05.2021

High school diploma -

Osceola High School
Kissimmee, FL
2004

AA - Culinary Arts

Valencia College

AA - General Studies

Valencia College
Orlando, FL

Skills

  • Professional
  • Adaptive
  • Attentive
  • Detailed
  • Observant
  • Quick learner
  • POC testing-UA, pregnancy, drug screen, flu, covid, mono, strep, A1c, glucose
  • EHR
  • AllScripts
  • Veinipuncture, phlebotomy and basic specimen processing
  • IV
  • EKG
  • PFT
  • Rooming
  • Basic vision and hearing screen
  • Minor sx assist and setup
  • Colonoscopy assist and setup
  • Stitch removal
  • Rx refills
  • Prior Authorizations
  • Front desk-checking in, scheduling
  • Vital Signs-BP, respirations,pulse,temperature, pulse ox
  • Injections/vaccinations
  • HIPAA
  • Medical Terminology
  • Allscripts
  • ICD-10
  • Sterilization techniques and autoclave knowledge

Certification

  • NHA Certified Clinical Medical Assistant (CCMA)
  • AHA BLS for Healthcare Providers
  • US Dept of Labor Office of Apprenticeship Certification

Additional Information

  • Authorized to work in the US for any employer
  • References upon request

Timeline

CCMA/Urgent Care Technician

UC Health
06.2022 - Current

Certified Clinical Medical Assistant

Arbor Family Medicine
01.2021 - 06.2022

Customer Service Representative

Waterpik Inc
04.2018 - 12.2021

Receptionist/Admin

Dellenbach Motors
07.2017 - 04.2018

Merchandising Team Lead

Academy Sports and Outdoors
12.2014 - 06.2017

Personal Training Sales Counselor

LA Fitness
01.2012 - 12.2014

Advanced Cook

Starwood Hotels and Resorts
05.2007 - 01.2012

Sales Associate

Victorias Secret

Sales Associate

Marshalls

CCMA/Urgent Care Technician

UC Health

Bachelor of Science - Nursing

Regis University

Certificate in Medical Assisting -

Front Range Community College

High school diploma -

Osceola High School

AA - Culinary Arts

Valencia College

AA - General Studies

Valencia College

Similar Profiles

CREATE PROFILE
Brittany Hatch