Brittany Hay
Tallahassee,FL
Summary
Seasoned student housing professional with 13 years of experience in the industry, progressing from a part-time leasing agent to a multi-site manager and company training manager. Demonstrated success in managing all aspects of student housing operations, including 14 successful student turns across various positions. Proven ability to lead teams, enhance tenant satisfaction, and maintain strong financial performance across multiple properties. Skilled in leasing, budget management, and maintaining high occupancy rates. Committed to fostering a positive workplace and living environment for students.
Overview
13
13
years of professional experience
Work History
Multi-Site Property Manager
Student Housing Solutions LLC
Tallahassee, FL
06.2011 - Current
- Managed a portfolio of 10 student apartment communities, along with 187 homes, totaling 993 beds.
- Directed a team of 14 employees, including maintenance, leasing agents, and office personnel.
- Achieved and maintained occupancy rates of 96% or above, depending on the property, by implementing effective leasing strategies.
- Oversaw student turns successfully, ensuring units were ready for new tenants on time.
- Collaborated with maintenance teams to ensure all work orders were completed efficiently and in a timely manner.
- Ensured properties stayed within budget.
- Handled all onboarding of all management members, including training new leasing agents, assistant managers, and property managers.
Skills
- Multi-Site Management
- Leasing and Occupancy Management
- Staff Management
- Tenant relations
- Budgeting and Financial Management
- Maintenance Coordination
- Delinquency Control
- Conflict Resolution
References
References available upon request.
Timeline
Multi-Site Property Manager
Student Housing Solutions LLC
06.2011 - Current
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