BRITTANY HECK
Williamsport,PA
Summary
Im a hard worker. I am also a quick learner. Authorized to work in the US for any employer
Professional in logistics with robust background in shipping operations. Adept at managing dock activities and coordinating with team members to ensure smooth workflow. Known for strong collaboration and flexibility in meeting operational demands. Skilled in inventory management and safety protocols.
Overview
12
12
years of professional experience
1
1
Certificate
Work History
Shipping Dock Worker
SHOP VAC
09.2020 - 09.2020
- Loading Trailers from Warehouse and from Assembly Lines.
Shipping and Receiving
SHOP VAC
09.2019 - 03.2020
- Shipping Clamp Truck Driver.
- Build orders, load and unload trucks.
Fire & Water Tech
ServiceMaster
11.2018 - 09.2019
- Fire, Water, Mold, Smoke and Trauma Restoration.
- 1. Use tools such as hammers, dry wall saw, drills, moisture meters, tape measures. etc to do any loss procedure. Demo walls. ceilings and floors and clean up debry from water, fire and mold losses.
- 2. Fire cleaning. Wipe down walls and remove any affected material that may have been damaged in loss, also clean salvageable content homeowners want to keep or discard non salvageable that can not be saved.
- 3. Use all different types of chemicals to clean or to remove and sanitize any mold or possible bodily fluids in loss.
Guard/Security
EM1 Services LLC
04.2018 - 11.2018
- Sign in, sign out trucks coming in and out of the oil pads, Keeping track of trucks entering and leaving oil pads and keep shack(s) kept clean.
Receiving
Shop Vac Corporation
03.2009 - 04.2018
- Inventory, Operated Forklift, Distributed Parts to various departments and Kept areas clean.
- I worked in Shipping which I processed and shipped orders to their destinations (UPS or Fedex). Kept warehouse organized so parts were easy to find.
- I worked in Molding and dealt with making sure parts were good enough to be put in stock and good enough to be sent out to the assembly line to be shipped to customers(meaning no excess plastic hanging around parts).
- I also worked on the assembly lines. I built up motors on the assembly machine to be screwed in. Made sure wires and/or cords were not pinched or sliced by the covers and cages. I packed vacuums in boxes; and I also packed the boxes with parts while double checking the parts to make sure they were customer approved.
Education
High School Diploma -
Jersey Shore
Jersey Shore, PASkills
- Proficient in customer support
- Extensive manufacturing experience
- Proficient in verbal and written communication
- Logistics coordination
- Skilled in Excel data analysis
- Proficient in document creation
- Proficient in operating forklifts
- Proficient in operating machinery
- Proficient in assembly techniques
- Efficient typing skills with extensive experience
- Strong organizational abilities
- Skilled in using hand tools
- Mold mitigation experience
- Background in restoration services
- Fire recovery services
- Property restoration
- Water damage mitigation
- Experience with clamp trucks
- Efficient stock handling experience
- Proficient in materials logistics
- Skilled in order selection
- Experienced in English communication
- Certified forklift operator
- Logistics coordination
- Basic arithmetic proficiency
- Efficient route navigation
- 4G/LTE
- Cash handling expertise
- Proficient in pallet jack handling
- Efficient loading and unloading
- Timely order fulfillment
- Workplace cleanliness
- Hazardous materials handling
- Production management
- Inmate supervision
- Stress tolerance
- Public safety
- Incident reporting
Accomplishments
- Supervised team of 15 staff members.
- Routinely supervised more than 200+ detainee inmates.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Trained and mentored 15 employees.
Certification
- Forklift Certification
Languages
English
Native or Bilingual
Timeline
Shipping Dock Worker
SHOP VAC
09.2020 - 09.2020
Shipping and Receiving
SHOP VAC
09.2019 - 03.2020
Fire & Water Tech
ServiceMaster
11.2018 - 09.2019
Guard/Security
EM1 Services LLC
04.2018 - 11.2018
Receiving
Shop Vac Corporation
03.2009 - 04.2018
High School Diploma -
Jersey Shore
ASSESSMENTS
- Customer Service Skills — Proficient
- October 2018
- Measures a candidate's skill in evaluating approaches to customer service & satisfaction.
- Full results: Proficient
- Front Desk Agent (Hotel) — Highly Proficient
- May 2020
- Selecting hotel rooms based on verbal requests and identifying errors in hotel data.
- Full results: Highly Proficient
- Delivery Driver — Highly Proficient
- July 2020
- Interpreting instructions, reading maps, and solving problems.
- Sales Skills — Proficient
- August 2020
- Influencing and negotiating with customers.
- Supervisory Skills: Motivating & Assessing Employees — Proficient
- Motivating others to achieve objectives and identifying improvements or corrective actions.
- Mechanical Knowledge — Proficient
- September 2020
- Understanding and applying mechanical concepts and processes.
- Forklift Safety — Highly Proficient
- October 2020
- Best practices and safety hazards in forklift operation.
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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