Mohammed Nurahmed
Aurora,CO
Summary
Multilingual customer service professional with extensive experience in sales and support, adept at delivering exceptional service and efficiently resolving inquiries. Demonstrates a proven track record of enhancing customer satisfaction and loyalty through effective communication and problem-solving skills. Known for fostering team performance by sharing best practices in customer service operations while also excelling as a shipping dock employee.
Overview
12
12
years of professional experience
Work History
Shipping Dock Worker
Amazon warehouse
Aurora, USA
08.2022 - 05.2024
Customer Service Representative/Salesman
Abyat
Dammam
08.2012 - 08.2021
- Handled customer inquiries and resolved issues via phone, email, and in-person
- Generated sales leads and converted them into customers
- Collaborated with team members to achieve sales targets and improve customer satisfaction
Education
High School Diploma -
Isaac Tewlde Medhin
Asamra07-2009
Skills
- Customer service and support
- Sales and marketing
- Communication and interpersonal skills
- Problem-solving and conflict resolution
- Complaint resolution
- Relationship building
- Tracking complaints
- Customer education
- Creative problem solving
References
Available upon request.
Languages
- Arabic
- Amharic
- Tigrinia
- English
Timeline
Shipping Dock Worker
Amazon warehouse
08.2022 - 05.2024
Customer Service Representative/Salesman
Abyat
08.2012 - 08.2021
High School Diploma -
Isaac Tewlde Medhin
Similar Profiles
Gina RodriguezGina Rodriguez
FC Associate 1 at Amazon WarehouseFC Associate 1 at Amazon Warehouse
Shernay AshmoreShernay Ashmore
Sort Associate at Amazon WarehouseSort Associate at Amazon Warehouse
Dylan CardellDylan Cardell
Warehouse Associate at Amazon WarehouseWarehouse Associate at Amazon Warehouse