Brittany Henzler

• Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
• Developed strong relationships with clients, leading to increased repeat business and referrals.
• Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
• Monitored current trends to understand fashions and better serve customer needs.
• Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

• Resolved customer complaints in professional and timely manner.
• Met with customers to discuss service needs and offer available solutions.
• Met with customers to discuss service needs and develop effective and practical solutions.

Scheduling appointments,time management, customer service

• Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
• Managed a high volume of client requests, ensuring timely and effective service delivery.

• Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
• Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.

• Contributed to a positive workplace culture by maintaining a professional attitude and demonstrating strong teamwork skills.
• Collaborated with groomers to ensure seamless handoff of dogs after bathing, leading to improved appointment scheduling.

• Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
• Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.

• Designed specialty cakes for weddings, birthdays, and graduations.
• Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
• Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.

• Increased production efficiency by assembling components quickly and accurately.
• Enhanced workplace safety by maintaining a clean and organized work area at all times.

• Trained other employees in customer service, food safety, and performance requirements.
• Taught new team members correct procedures for all areas of operations.
• Greeted customers with smile and provided friendly service to professionally handle every need.
• Set positive example for team members by providing high-quality, efficient service.