Brittany Hopkins
Toms River,NJ
Summary
My objective is to obtain a responsible position at Ulta where I can apply my training and beauty expertise, provide exceptional guest service, and contribute to the overall success and growth of the company. With my cosmetology permit pending, I am committed to learning, developing, and building a long term career path that allows me to grow within the company.
Overview
10
10
years of professional experience
Work History
Spa Associate
Hand and Stone Massage and Facial
2024.02 - 2025.08
- Provided outstanding customer service to enhance guest experiences and ensure satisfaction.
- Assisted in scheduling appointments, optimizing client flow, and reducing wait times.
- Maintained cleanliness and organization of spa facilities, ensuring compliance with health standards.
- Assisted clients on product information.
- Educated clients on the monthly membership and signed them up with incentives.
Waitress/ Barista
Meemoms
2019.05 - 2024.02
- Provided exceptional customer service by efficiently managing tables and addressing guest inquiries.
- Assisted in training new staff on menu offerings and restaurant procedures to enhance team performance.
- Maintained cleanliness and organization of dining area, ensuring a welcoming environment for customers.
Waitress/ Barista
The Beanery
2015.09 - 2019.02
- Handled customer complaints effectively, fostering positive relationships and encouraging repeat business.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
Education
1200 Hours Completion: Pending Permit & Licence - Cosmetology
Paul Mitchell The School Jersey Shore
Brick, NJ2019-02
High School Diploma -
Point Pleasant Beach High School
Point Pleasant Beach2016-06
Skills
Technical/ Beauty Skills
- Cosmetology (Permit Pending)
- Makeup Application & Product Knowledge
- Eyelash Extension (Certification)
- Basic Hair Cutting & Coloring / Hair Styling
- Sanitation & Safety Compliance
- Client Consultation
Interpersonal/ Professional Skills
- Client Relationship Building
- Sales & Product Up-selling
- Excellent Communication & Teamwork
- POS Systems & Cash Handling
Timeline
Spa Associate
Hand and Stone Massage and Facial
2024.02 - 2025.08
Waitress/ Barista
Meemoms
2019.05 - 2024.02
Waitress/ Barista
The Beanery
2015.09 - 2019.02
1200 Hours Completion: Pending Permit & Licence - Cosmetology
Paul Mitchell The School Jersey Shore
High School Diploma -
Point Pleasant Beach High School