Brittany Hopkins
Toms River,NJ
Summary
My objective is to obtain a responsible position at Ulta where I can apply my training and beauty expertise, provide exceptional guest service, and contribute to the overall success and growth of the company. With my cosmetology permit pending, I am committed to learning, developing, and building a long term career path that allows me to grow within the company.
Overview
10
10
years of professional experience
Work History
Spa Associate
Hand and Stone Massage and Facial
Toms River, NJ
02.2024 - 08.2025
- Provided outstanding customer service to enhance guest experiences and ensure satisfaction.
- Assisted in scheduling appointments, optimizing client flow, and reducing wait times.
- Maintained cleanliness and organization of spa facilities, ensuring compliance with health standards.
- Assisted clients on product information.
- Educated clients on the monthly membership and signed them up with incentives.
Waitress/ Barista
Meemoms
Wall, NJ
05.2019 - 02.2024
- Provided exceptional customer service by efficiently managing tables and addressing guest inquiries.
- Assisted in training new staff on menu offerings and restaurant procedures to enhance team performance.
- Maintained cleanliness and organization of dining area, ensuring a welcoming environment for customers.
Waitress/ Barista
The Beanery
Point Pleasant Beach, NJ
09.2015 - 02.2019
- Handled customer complaints effectively, fostering positive relationships and encouraging repeat business.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
Education
1200 Hours Completion: Pending Permit & Licence - Cosmetology
Paul Mitchell The School Jersey Shore
Brick, NJ02-2019
High School Diploma -
Point Pleasant Beach High School
Point Pleasant Beach06-2016
Skills
Technical/ Beauty Skills
- Cosmetology (Permit Pending)
- Makeup Application & Product Knowledge
- Eyelash Extension (Certification)
- Basic Hair Cutting & Coloring / Hair Styling
- Sanitation & Safety Compliance
- Client Consultation
Interpersonal/ Professional Skills
- Client Relationship Building
- Sales & Product Up-selling
- Excellent Communication & Teamwork
- POS Systems & Cash Handling
Timeline
Spa Associate
Hand and Stone Massage and Facial
02.2024 - 08.2025
Waitress/ Barista
Meemoms
05.2019 - 02.2024
Waitress/ Barista
The Beanery
09.2015 - 02.2019
1200 Hours Completion: Pending Permit & Licence - Cosmetology
Paul Mitchell The School Jersey Shore
High School Diploma -
Point Pleasant Beach High School