Experience with delivering exceptional customer service in fast pace customer facing environments. Possess excellent verbal and written communication skills and time management. Outstanding innovative team player with an energetic, self-starter, ‘can-do’ attitude who enjoys inspiring and engaging others.
Work History
Customer Service Specialist
2 Years 7 Months
Douglass County Water and Sewer Authority | 09.2023 - 04.2026
Answered Customers inquiries by phone or in person, balanced cash drawers daily, updates accounts, adjust final bills, process work orders, and completed monthly reports.
Customer Service / Sales Associate
2 Years 5 Months
Dajahs Boutique | 10.2023 - 03.2026
Delivered exceptional customer service, enhancing client satisfaction and loyalty.
Managed inventory levels, ensuring optimal stock availability and organization.
Assisted in visual merchandising, creating attractive displays to boost product visibility.
Processed transactions efficiently, maintaining accuracy during cash handling procedures.
Warehouse Worker
1 Year 2 Months
Stitchfit | 10.2023 - 12.2024
Final inspection of garments checking for sizes, colorsaling site there were no defects before being sent out and packaged
Ground Delivery Package Runner
4 Years 10 Months
FedEx | 10.2018 - 08.2023
Efficiently deliver parcels up to 150 lbs
Provide excellent customer service
Assisted drivers with delivering customer goods
Learned delivery route in a geographic area
Scan and sorted packages that came into the warehouse
Resident Companion
10 Years
Mary Wade Organization | 08.2008 - 08.2018
Handle basic housekeeping
Plan and accompany residents to activities and social events
Monitoring residents and reporting any developments or concerns
Taking a genuine interest in residents by listening to their needs and concerns
Providing emotional support for clients throughout their healing or coping process