Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Jenkins

Janesville

Summary

Versatile professional with a track record of enhancing customer satisfaction at Sears and providing compassionate care at Abcor Home Healthcare. Excelled in relationship building and problem-solving, boosting sales performance through effective training and visual merchandising. Demonstrated dependable service, improving client quality of life and streamlining vehicle title processes with meticulous attention to detail.

Overview

9
9
years of professional experience

Work History

Caregiver

Abcor Home Healthcare
03.2024 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.

Title Clerk

Bud Weiser Motors
08.2019 - 01.2024
  • Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
  • Communicated with customers to resolve common title issues.
  • Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
  • Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
  • Enhanced customer satisfaction by providing timely and accurate title information for vehicle transactions.
  • Assisted customers with complex title issues, providing guidance and support throughout the resolution process.
  • Calculated and remitted state sales tax, service, and other charges.
  • Contacted [State] Motor Vehicle Department to determine status of pending titles.
  • Maintained compliance with state regulations by staying up-to-date on changes in laws pertaining to titles and registrations.

Retail Sales Manager

Sears
01.2016 - 08.2019
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
  • Boosted sales performance by implementing effective visual merchandising and store layouts.
  • Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
  • Maintained company's visual merchandise standards through general housekeeping and planograms.
  • Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
  • Recruited, hired and trained multiple associates to develop into productive team members with excellent product knowledge.
  • Maintained a clean and organized storefront at all times by enforcing strict housekeeping standards across the entire team.
  • Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.

Education

Bachelor of Science - Healthcare Administration

Western Governors University
Salt Lake City, UT

High School Diploma -

Beloit Memorial High School
Beloit, WI
06-2008

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Basic housekeeping
  • Dependable and responsible
  • Housekeeping
  • Relationship building
  • Active listening
  • Compassion and empathy

Timeline

Caregiver

Abcor Home Healthcare
03.2024 - Current

Title Clerk

Bud Weiser Motors
08.2019 - 01.2024

Retail Sales Manager

Sears
01.2016 - 08.2019

Bachelor of Science - Healthcare Administration

Western Governors University

High School Diploma -

Beloit Memorial High School

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Brittany Jenkins