Summary
Overview
Work History
Education
Skills
Timeline
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BRITTANY JOHNSON

Summary

Dynamic professional with a proven track record at Protective Resolution, LLC, excelling in digital marketing and community engagement. Skilled in social media management and community fundraising, I successfully increased follower engagement by over 40%. Adept at building relationships and driving impactful outreach initiatives, I bring both strategic insight and compassionate advocacy to every project.

Overview

12
12
years of professional experience

Work History

Accounting Administrator

Traffic Law Enforcement & Barricade Services
08.2024 - Current
  • Manage full-cycle accounts payable and accounts receivable functions, ensuring accurate and timely financial processing.
  • Administer weekly payroll, including time tracking, reconciliations, and payroll submissions for office and field staff.
  • Perform general ledger maintenance and assist with monthly financial reporting and reconciliation.
  • Support budgeting efforts and maintain organized financial records.
  • Oversee administrative tasks, vendor coordination, and supply ordering to ensure smooth office operations.

Public Relations Director

Protective Resolution, LLC
08.2023 - 08.2024
  • Developed and executed digital marketing strategies to grow community presence and attract local engagement.
  • Created and published press releases, articles, and newsletters through Chamber of Commerce and partner platforms.
  • Represented the organization at networking events, civic forums, and promotional presentations.
  • Collaborated with leadership to align communication efforts with company mission and outreach goals.
  • Monitored metrics to assess PR campaign success and adjusted strategies to maximize impact.

Community Outreach Specialist

Big Brothers Big Sisters Gulf Coast
08.2020 - 03.2023
  • Directed social media campaigns across Facebook, Instagram, and Twitter, increasing follower engagement by over 40%.
  • Recruited, interviewed, and matched mentors with youth in the community, maintaining a balanced caseload of active matches.
  • Coordinated community events, donor drives, and school-based outreach efforts to increase program participation.
  • Developed relationships with local organizations and businesses to secure sponsorships and volunteer support.
  • Provided ongoing match support and mentorship follow-ups to ensure safety, satisfaction, and positive youth development.

Case Manager

Girls’ Haven, Inc.
08.2016 - 08.2019
  • Created and implemented individualized treatment and care plans for at-risk girls placed in residential care.
  • Delivered trauma-informed services and integrated Trust-Based Relational Intervention (TBRI) techniques to promote healing and resilience.
  • Conducted intake assessments, facilitated counseling referrals, and managed crisis intervention when necessary.
  • Maintained detailed case documentation and ensured compliance with state licensing and DFPS requirements.
  • Acted as liaison between residents and external parties including DFPS, CASA advocates, therapists, and family members.

Receptionist

Lamar University Advising Center
09.2013 - 04.2014
  • Greeted and assisted students with academic inquiries, referrals, and appointment scheduling.
  • Responded to high call and email volumes with professionalism, routing inquiries appropriately and ensuring follow-through.
  • Supported academic advisors with file preparation, data entry, and calendar coordination.
  • Maintained order and efficiency in the front office, helping students feel welcomed and informed during visits.

Education

Bachelor of Applied Arts & Sciences -

Lamar University
Beaumont, TX
01.2021

Skills

  • Accounts Payable & Receivable
  • Payroll & Benefits Administration
  • Social Media Management & PR Strategy
  • Case Management & Youth Advocacy
  • Budgeting & Financial Reporting
  • Community Fundraising & Event Planning
  • Trauma-Informed & TBRI Care Practices
  • Administrative Support & Office Coordination

Timeline

Accounting Administrator

Traffic Law Enforcement & Barricade Services
08.2024 - Current

Public Relations Director

Protective Resolution, LLC
08.2023 - 08.2024

Community Outreach Specialist

Big Brothers Big Sisters Gulf Coast
08.2020 - 03.2023

Case Manager

Girls’ Haven, Inc.
08.2016 - 08.2019

Receptionist

Lamar University Advising Center
09.2013 - 04.2014

Bachelor of Applied Arts & Sciences -

Lamar University

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