BRITTANY JOHNSON
Prairieville,LA
Summary
Public-sector professional with 15+ years of experience in program administration, government operations, human services, employee relations, compliance, case management, reentry, and correctional programming. Proven ability to manage complex programs, analyze data, support executive leadership, develop community partnerships, conduct investigations and assessments, and implement policies and procedures. Experienced in accreditation, quality assurance, regulatory compliance, workforce development, program evaluation, and strategic planning.
Overview
18
18
years of professional experience
Work History
Administrative Program Specialist-C, Supervisor
Louisiana Department of Corrections & Public Safety
09.2025 - Current
- Coordinate healthcare programs, initiatives, special projects, and operational activities across correctional facilities.
- Provide executive and administrative support to the Chief of Medical, including reports, presentations, correspondence, meetings, and operational tracking.
- Monitor program performance, timelines, compliance requirements, and operational standards; identify gaps and recommend improvements to executive leadership.
- Collect, analyze, and maintain healthcare data, census information, databases, tracking systems, and reports to support operational decision-making.
- Support audits, inspections, peer reviews, mortality reviews, quality improvement initiatives, corrective actions, and accreditation activities.
- Serve as American Correctional Association (ACA) Accreditation Manager, coordinating compliance documentation, audits, reviews, and reaccreditation activities.
- Developed training materials to enhance staff understanding of departmental policies and protocols.
Reentry / Programs / Transition Specialist
Louisiana Department of Corrections & Public Safety – Elayn Hunt Correctional Center
08.2023 - Current
- Coordinate the Corrections Organized for Reentry (CORe) Program and develop individualized transition plans addressing housing, employment, education, treatment, finances, and community support.
- Assess individual needs, risk factors, barriers, and readiness for release while coordinating appropriate services and referrals.
- Assist with housing placement, applications, funding resources, transportation, budgeting, lease education, and housing stability.
- Develop and maintain partnerships with state agencies, community organizations, faith-based organizations, housing providers, and other community resources.
- Manage program records, reports, assessments, parole/pre-release documentation, and correspondence in accordance with departmental requirements.
- Coordinate rehabilitative, educational, employment, treatment, parenting, and reentry services in collaboration with institutional staff.
Program Manager – Detail
Louisiana Department of Corrections & Public Safety
04.2024 - 08.2024
- Managed correctional treatment and rehabilitative programs and coordinated multidisciplinary services within an adult correctional facility.
- Provided administrative guidance and coordinated professional staff across medical, rehabilitative, social service, and psychological programs.
- Evaluated program effectiveness and recommended improvements to policies, procedures, services, and operational processes.
- Supported budget planning, resource allocation, personnel needs, and program requirements.
- Served on disciplinary, classification, evaluation, and other committees related to the care, custody, and rehabilitation of individuals in custody.
- Developed and implemented employee onboarding and training programs.
- Conducted needs assessments to identify training gaps and developed targeted training solutions.
- Facilitated leadership development workshops focused on team building, communication, and conflict resolution.
- Evaluated training effectiveness through assessments and participant feedback.
Family Services NIA
Clark County Family Services – Child Protective Services
01.2020 - 08.2023
- Provided case management, assessment, investigative, and protective services to children and families experiencing complex social and safety concerns.
- Conducted home visits, interviews, safety assessments, background checks, and documentation reviews in accordance with state and federal requirements.
- Prepared case notes, court reports, assessments, and legal and administrative documentation.
- Coordinated multidisciplinary services with families, schools, law enforcement, courts, and community agencies.
- Interpreted and applied laws, regulations, policies, and procedures when determining appropriate interventions and services.
Developmental Specialist III
State of Nevada – Department of Health & Human Services
01.2015 - 08.2020
- Conducted client intake, assessments, eligibility determinations, evaluations, and individualized service planning.
- Developed progress reports and maintained accurate clinical and administrative documentation.
- Coordinated services with families, schools, healthcare providers, and community professionals.
- Participated in Individualized Education Program (IEP) meetings and supported transitions from early intervention to public education.
- Conducted file audits and maintained compliance with state requirements and program standards.
Employee Relations Consultant
Clark County Government
01.2009 - 01.2019
- Conducted complex employee relations investigations involving discrimination, harassment, retaliation, workplace conflict, and policy violations.
- Prepared comprehensive investigative reports and presented findings and recommendations to executive leadership and senior management.
- Advised supervisors and employees on federal, state, and local employment laws, policies, procedures, and workplace practices.
- Developed action plans to resolve workplace concerns, address organizational issues, and improve employee relations.
- Provided employee relations consultation and support to multiple departments and HR teams.
Education
Bachelor of Science - Human Services
Purdue Global
Master of Science - Criminal Justice
University of Arizona Global Campus
04-2027
Skills
- Case Management Systems
- Data Tracking System
- Records management
LEADERSHIP & ADDITIONAL RESPONSIBILITIES
- American Correctional Association (ACA) Accreditation Manager
- DOC Media Liaison
- Employee Activity Committee Member
- Statewide Task Force & Committee Participant
- Program Evaluation & Quality Assurance Lead
- Leadership Development & Staff Training Facilitator
Timeline
Administrative Program Specialist-C, Supervisor
Louisiana Department of Corrections & Public Safety
09.2025 - Current
Program Manager – Detail
Louisiana Department of Corrections & Public Safety
04.2024 - 08.2024
Reentry / Programs / Transition Specialist
Louisiana Department of Corrections & Public Safety – Elayn Hunt Correctional Center
08.2023 - Current
Family Services NIA
Clark County Family Services – Child Protective Services
01.2020 - 08.2023
Developmental Specialist III
State of Nevada – Department of Health & Human Services
01.2015 - 08.2020
Employee Relations Consultant
Clark County Government
01.2009 - 01.2019
Bachelor of Science - Human Services
Purdue Global
Master of Science - Criminal Justice
University of Arizona Global Campus