Brittany Jones

I'm responsible for a variety of administrative functions including, but not limited to: maintaining employee attendance, leave, training, and overtime records; preparing payroll documents and reports; preparing and filing of correspondence and other documents; maintaining personnel jackets; preparing and maintaining various reports and logs; responding to inquiries and requests; providing information and guidance on payroll systems and bureau operations; and performing other related administrative functions. Excellent organizational and communication skills, both written and verbal, are critical to the success of this role.

• Receive all money, personal property and contraband items from prisoners who are booked into a county detention facility Issue all property and personal property to prisoners upon release from the facility Verify the identity of the prisoner and assure the return of the right property and money to the inmate Operate a computer terminal and adding machine to record money transactions and maintain a control total of money.

• Processing checks, and credit cards transactions for each load Maintained records of customer’s interaction and transactions and records details of inquiries, complaints, comments and follow-up action.

• Provided excellent customer service through order-taking and expediting Proficient in working together as a team to ensure productivity and efficiency is accurate with company requirements.

• Solve billing problems and handling customer inquiries Responsible for solving customer’s complaints and providing information regarding products.