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With over 14 years of experience in the maritime and offshore industries, including a significant tenure at ESSAR, I excel in maintenance and troubleshooting of critical machinery, such as EMSCO C3-TYPE II and GE752 Motor. Renowned for enhancing operational efficiency and safety, my mechanical expertise is complemented by strong problem-solving abilities and effective communication.

I'm a Senior Software Support Engineer/Software Engineer with a great passion and enthusiasm regarding software configuration, software engineering, system support, software analysis, researching, software designing, software installation and software testing. I have a strong technical background and excellent interpersonal skills. I am a bright, talented, ambitious individual with a strong technical background.
I am a self-disciplined individual with the ability to work well within a team. I am able to play a key role throughout software testing, system analysis, system designing and system engineering to ensure maximum accessibility, customer experience, and usability. I am deadline-orientated and have the ability to produce detailed technical specifications from the user's requirements.
I hold the following tertiary qualifications:
1. Advance National Diploma in Software Development
2. Process Platform Diploma from OpenText
3. Content Server Administrator Certificate from OpenText
4. National Higher Systems Support Certificate from MICSETA
5. National Senior Certificate
6. Lifecycle and Portfolio Certificate from Micro Focus.
7. Functional Testing Certificate from Micro Focus.
8. Management Development Certificate from Altron Bytes.
10. Appworks Platform Analyst Certificate from OpenText.
11. Appworks Platform Administrator Certificate from OpenText.
12. Appworks Platform Developer Certificate from OpenText.

Dynamic Lead Maintenance Technician at Indorama Ventures with expertise in electrical troubleshooting and welding. Achieved significant equipment efficiency improvements through optimized maintenance processes. Known for strong problem-solving skills and a commitment to safety, fostering a culture of continuous improvement while mentoring new hires. Proven track record in enhancing operational performance and minimizing downtime.
Maintenance professional with extensive experience leading maintenance teams and ensuring optimal performance of equipment and facilities. Known for strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in troubleshooting, preventive maintenance, and fostering collaborative work environment.
Experienced with troubleshooting and diagnosing complex maintenance issues. Utilizes preventive maintenance strategies to minimize downtime and improve efficiency. Track record of fostering collaborative team environment and ensuring high-quality repair work.
Motivated Lead Maintenance Technician with team leadership experience and attention to detail when performing repairs and maintenance work. Expert in electrical systems, plumbing, air conditioning repairs and [Skill]. Talented in training new employees and assisting during daily tasks. Successful performing all preventive maintenance and emergency repairs quickly by prioritizing tasks and objectives.

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Technically sophisticated IT professional with 20+ years of success serving high-level clients in private and public sectors, managing diverse hardware, software, and network issues. Excel in troubleshooting, issue resolution, and system configuration, while adhering to security protocols and maintaining smooth operations for VIPs. Proven success leading roll-out of new hardware and software. Maintain essential tools of business including desktop, laptop, phone, mobile device, networking, deployments, and upgrades. Quick thinker and excellent problem solver, able to negotiate with multiple competing stakeholders to achieve objectives. Ensure organizations have technology tools needed to help meet business objectives with experience in user training and documentation.
Personable and technically adept, with strong foundation in IT fundamentals and problem-solving. Familiar with operating systems, network configurations, and troubleshooting techniques, along with hands-on skills in hardware and software installations. Committed to ensuring optimal system performance and providing exceptional user support.

Brittany Jones

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