Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Kelley

Bealeton,VA

Summary

Dedicated professional with extensive experience in cleaning and customer service, notably at Total Clean Freaks. Proven ability to enhance client satisfaction through meticulous sanitization and strong communication skills. Detail-oriented and organized, adept at multitasking while maintaining safety protocols and delivering high-quality service tailored to individual needs.

Overview

3
3
years of professional experience

Work History

House Cleaner

Total Clean Freaks
08.2024 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Dusted picture frames and wall hangings with cloth.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.

Sales Clerk

7-eleven
06.2023 - 06.2024
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Kept front check out area clean and organized for efficient service.
  • Boosted sales by effectively promoting products and engaging with customers.

Sales Associate

Dollar Tree
08.2022 - 05.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Mcminn Central High School
Englewood, TN
05.2005

Skills

  • Cleaning and sanitization
  • Customer service
  • Housekeeping
  • Bathroom sanitation
  • Quality assurance
  • Product knowledge
  • Safety protocols
  • Detail-oriented
  • Multitasking and organization

Timeline

House Cleaner

Total Clean Freaks
08.2024 - Current

Sales Clerk

7-eleven
06.2023 - 06.2024

Sales Associate

Dollar Tree
08.2022 - 05.2023

Mcminn Central High School

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Brittany Kelley