Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brittany Kelly

San Antonio,TX

Summary

Motivated and results-oriented professional with a Bachelor's degree in Business and Healthcare Management and a unique blend of healthcare, clinical, and sales experience. Proven ability to build lasting relationships, identify client needs, and communicate value-driven solutions in highly regulated environments. Strong background in customer engagement, problem-solving, and consultative sales, combined with hands-on healthcare experience and a commitment to delivering exceptional outcomes. Recognized for adaptability, professionalism, and a strong work ethic, with a passion for driving business growth and fostering long-term client partnerships.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Agent

Aflac
San Antonio, TX
06.2024 - Current
  • Develop and maintain relationships with business owners and employees to provide supplemental insurance solutions, including accident, cancer, disability, and life insurance coverage.
  • Conduct client needs assessments and delivered customized insurance recommendations to help individuals and organizations protect against financial hardship.
  • Generate new business through prospecting, networking, referrals, and community outreach while managing a pipeline of prospective clients.
  • Educate clients on policy benefits, enrollment options, and claims processes, ensuring excellent customer service and long-term client retention.

Registered Behavior Technician

BlueSprig Pediatrics
San Antonio, TX
12.2022 - 06.2024
  • Implemented individualized ABA therapy plans for children with autism under BCBA supervision.
  • Collected and documented client progress data to support treatment goals and program adjustments.
  • Assisted clients in developing communication, social, behavioral, and daily living skills.
  • Collaborated with families and clinical teams to promote consistent progress and positive outcomes.

Medical Assistant

Worldwide Clinical Trials
San Antonio, TX
09.2021 - 11.2022
  • Performed vital signs, phlebotomy, ECGs, and urinalysis for clinical trial participants, ensuring accuracy and protocol compliance.
  • Collected, documented, and managed clinical data to support high-quality research outcomes and regulatory standards.
  • Executed study-related procedures and specimen collection while maintaining exceptional patient care and safety.
  • Collaborated with investigators and research teams to facilitate efficient study operations and successful participant visits.

Education

Bachelor of Business & Healthcare Management -

Hallmark College
San Antonio, TX
08-2024

Skills

  • Consultative Selling & Relationship Building
  • Business Development & Account Management
  • Prospecting & Pipeline Management
  • Customer Relationship Management (CRM Systems)
  • Professional Communication & Client Education
  • Medical Terminology & Healthcare Knowledge
  • Electronic Medical Records (EMR/EHR)
  • Microsoft Office Suite

Certification

  • CPR Certified

Timeline

Sales Agent

Aflac
06.2024 - Current

Registered Behavior Technician

BlueSprig Pediatrics
12.2022 - 06.2024

Medical Assistant

Worldwide Clinical Trials
09.2021 - 11.2022

Bachelor of Business & Healthcare Management -

Hallmark College