
Dynamic Lead Technician at FWBFM with a proven track record in daily operations oversight and policy development. Expert in managing multidisciplinary appointments and ensuring compliance, while demonstrating exceptional decision-making under pressure. Skilled in financial oversight and fostering strong client relations, driving efficiency and resource optimization.
Direct staff and oversaw shift operations to maintain safety, structure and consistency in a treatment settings
Maintain detailed electronic documentatioon, ensuring compliance with thier standards and audit readiness
coordinate multidisciplinary appointments, including medical, mental health and case management services.
manage financial oversight, ensuring responsible budgeting and efficent use of resources
daily operations oversight
policy and procedures development
time management and scheduling coordination
professional communication (written and verbal)
decision making under pressure
client/customer relations
appointment scheduling and calendar management