Summary
Overview
Work History
Education
Licenses
Timeline
Generic

Brittany Kowalski

Philadelphia,PA

Summary

Detail-oriented Behavioral and Mental Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration.

Overview

6
6
years of professional experience

Work History

Executive Director

Phoenix Behavioral Health
Ewing, NJ
01.2024 - Current
  • Developed and implemented strategic plans to ensure organizational growth and development.
  • Provided oversight of all departments to ensure compliance with established policies and procedures.
  • Created a collaborative environment that fosters innovation and encourages employee engagement.
  • Recruited, trained, mentored, evaluated, coached, and managed staff members to ensure success in achieving their goals.
  • Evaluated existing programs for improvement opportunities while identifying new program ideas based on market analysis.
  • Provided clinical oversight for staff and services.
  • Managed the day-to-day operations of a multi-disciplinary team.
  • Monitored patient progress, ensuring quality care was provided.
  • Evaluated clinical staff performance through regular meetings and assessments.
  • Improve policies and procedures through development, implementation, revision and evaluation of new protocols.

Head of Clinical Operations

Care Lync
10.2022 - 12.2023
  • Provides administrative oversight and assistance in the development, organization, implementation and evaluation of the Clinical Operations processes and workflows in accordance with the rules and regulations of CMS/Medicaid and each program/State where Care Lync Operates
  • Completes reporting based on an internal database to allocate to the needed regulators
  • Completes supervision with supervisors to ensure support is given to the team to better educate the operations, to make them applicable to the work and reporting flow of the agency
  • Supports executive director in developing in ensuring compliance with program and contractual requirements
  • Supports executive director in developing policies and procedures for operational processes in order to ensure efficiencies and compliance with standards and regulations
  • This includes personnel oversight, providing on-going Quality Improvement monitoring, ensuring current standards are met and ensuring that the skills and educational needs of the staff are met
  • The Head is responsible for the quality of patient care and the efficiency at which it’s provided.

Clinical Director-Therapist

Spotlyte Health
, PA
05.2021 - 10.2022
  • Formulate and implement psychosocial treatment based on a sound integration of theory and practice
  • Work with clients in a team approach to identify attainable goals to guide treatment
  • PE, Fulltime
  • Formulate and implement psychosocial treatment based on a sound integration of theory and practice
  • Over see appropriate implementation and monitoring of treatment, plans, and releases of information
  • Directed weekly supervision amongst professionals at the practice
  • Created work flows and processed to enhance delivery of service and monitoring of care
  • Trained new therapists

Clinical Therapist

LCSW
Brightside
01.2022 - Current
  • Provided evidence-based treatment to individuals, couples and families.
  • Developed individualized treatment plans that addressed the specific needs of clients.
  • Conducted initial assessments and created an effective therapeutic relationship with clients.
  • Assisted clients in developing healthy coping mechanisms for dealing with stressors in their lives.

Clinical Outpatient Therapist

St Vincent St Francis Homes for Children
, PA
12.2017 - 10.2022
  • Population 12-21 with Co-occurring disorders, autism, developmental disability, intellectual disability and personality disorders.
  • Provided individual, group, and family therapy to clients with a variety of mental health diagnoses.
  • Developed treatment plans and goals in collaboration with clients and other providers.
  • Conducted psychosocial assessments to identify needs and strengths of clients.
  • Facilitated psychoeducational groups on topics such as stress management, anger management, coping skills.
  • Maintained accurate client records according to agency policies and procedures.

Outpatient Therapist

JEVS Human Services
08.2019 - 04.2021
  • Population: Adults with intellectual disability, schizophrenia, schizoafffective disorder, personality/mood disorders
  • Comprehensive biopsychosocial assessment, including risk assessment for suicide/violence, trauma and substance use
  • Individual Therapy
  • Help to manage symptoms of mental illness, work on acceptance of mental illness, support in navigating the mental health system and goal identification, planning and implementation

Case Liaison

St. Francis, Vincent Homes for Children
12.2018 - 08.2019
  • Case management for boys ages 12 to 21
  • Supervised bachelor level interns
  • Plans and facilitates individual, group, and family therapy
  • Developed and maintained effective relationships with internal and external stakeholders.

Education

Master of Social Work - Social Work

Temple University
05.2018

BSW - Social Work

Bloomsburg University
05.2016

Licenses

  • LCSW - PA, NJ, NV & ME

Timeline

Executive Director

Phoenix Behavioral Health
01.2024 - Current

Head of Clinical Operations

Care Lync
10.2022 - 12.2023

Clinical Therapist

LCSW
01.2022 - Current

Clinical Director-Therapist

Spotlyte Health
05.2021 - 10.2022

Outpatient Therapist

JEVS Human Services
08.2019 - 04.2021

Case Liaison

St. Francis, Vincent Homes for Children
12.2018 - 08.2019

Clinical Outpatient Therapist

St Vincent St Francis Homes for Children
12.2017 - 10.2022

Master of Social Work - Social Work

Temple University

BSW - Social Work

Bloomsburg University
Brittany Kowalski