BRITTANY LAPE
Bartonville,IL
Summary
Passionate about promoting lasting client satisfaction by delivering quality service and unparalleled support. Highly motivated and committed to success with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical and legal background and team-building skills to deadline-driven environment.
Overview
13
13
years of professional experience
Work History
Medical Paralegal
Smart Reviews LLC
2022.04 - Current
- Expedited document review process by conducting initial reviews of key documents for relevance and privilege status.
- Contributed to successful case outcomes through diligent fact investigation.
- Conducted detailed client intakes and entered information into company database.
- Achieved successful case outcomes by reviewing medical records, identifying deviations from standards of care, and providing expert testimony.
- Enhanced attorney understanding of complex medical issues by creating clear and concise reports detailing case analysis findings.
- Reduced workload for legal team members by taking on tasks such as conducting medical literature reviews and analyzing health insurance claims data.
- Maximized efficiency within legal teams by effectively managing caseloads and prioritizing tasks according to deadlines.
PHARMACY TECHNICIAN
CVS Pharmacy
2018.11 - 2020.10
- Receive written prescription or refill requests and verify that information is complete and accurate
- Establish or maintain patient profiles, including lists of medications taken by individual patients
- Answer telephones, responding to questions or requests
- Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels
- Clean and help maintain equipment or work areas and sterilize glassware, according to prescribed methods
- Price and file prescriptions that have been filled
- Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information
- Operate cash registers to accept payment from customers
- Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques
- Prepare and process medical insurance claim forms and records.
VETERINARY TECHNICIAN
TenderCare Animal Hospital
2013.05 - 2015.04
- Observe the behavior and condition of animals and monitor their clinical symptoms
- Maintain controlled drug inventory and related log books
- Administer anesthesia to animals, under the direction of a veterinarian, and monitor animals' responses to anesthetics so that dosages can be adjusted
- Care for and monitor the condition of animals recovering from surgery
- Perform laboratory tests on blood, urine, or feces, such as urinalyses or blood counts, to assist in the diagnosis and treatment of animal health problems
- Administer emergency first aid, such as performing emergency resuscitation or other life-saving procedures
- Prepare and administer medications, vaccines, serums, or treatments, as prescribed by veterinarians
- Fill prescriptions, measuring medications and labeling containers
- Collect, prepare, and label samples for laboratory testing, culture, or microscopic examination.
DOGGIE DAYCARE ATTENDANT/ FRONT STORE SUPERVISOR
My Dog's Bakery, Daycare and Grooming
2012.04 - 2013.05
- Clean kennels, animal holding areas, surgery suites, examination rooms, or animal loading or unloading facilities to control the spread of disease
- Take animals into treatment areas and assist with physical examinations by performing such duties as obtaining temperature, pulse, and respiration data
- Provide veterinarians with the correct equipment or instruments, as needed
- Clean and sterilize instruments, equipment, or materials
- Prepare animals for surgery, performing such tasks as shaving surgical areas
- Provide assistance with animal euthanasia and the disposal of remains
- Perform dental work, such as cleaning, polishing, or extracting teeth
- Bathe animals, clip nails or claws, and brush or cut animals' hair
- Perform a variety of office, clerical, or accounting duties, such as reception, billing, bookkeeping, or selling products.
FILE ROOM CLERK
Illinois Eye Center
2011.02 - 2012.04
- Perform a variety of office, clerical, or accounting duties, such as reception, billing, bookkeeping, or selling products
- Dress and suture wounds and apply splints or other protective devices
- Provide information or counseling regarding issues such as animal health care, behavior problems, or nutrition
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Inventory stock and reorder when inventory drops to a specified level
- Examine products purchased for resale or received for storage to assess the condition of each product or item
- Answer phones, directing to grooming salon, scheduling grooming appointments and daycare reservations
- Monitor numerous dogs in a daycare environment
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
- Compute, record, and proofread data and other information, such as records or reports
- Deliver messages and run errands.
Education
Associate in Applied Science (A.A.S.) - Veterinary Technology
PARKLAND COLLEGE
Champaign, IL12.2013
Associate in Science (A.S.) - Early Childhood Education (AECE)
ILLINOIS CENTRAL COLLEGE
East Peoria, IL11.2010
Skills
- Many years of customer service related roles
- Skilled with numerous computer programs and software
- Quick learner and takes criticism constructively
- Organizational skills
- Great critical thinking skills
- Database Research
- Records Management
- Proofreading
- Administrative Support
- Multitasking
- Attention to Detail
- Time Management
References
References available upon request
Timeline
Medical Paralegal
Smart Reviews LLC
2022.04 - Current
PHARMACY TECHNICIAN
CVS Pharmacy
2018.11 - 2020.10
VETERINARY TECHNICIAN
TenderCare Animal Hospital
2013.05 - 2015.04
DOGGIE DAYCARE ATTENDANT/ FRONT STORE SUPERVISOR
My Dog's Bakery, Daycare and Grooming
2012.04 - 2013.05
FILE ROOM CLERK
Illinois Eye Center
2011.02 - 2012.04
Associate in Applied Science (A.A.S.) - Veterinary Technology
PARKLAND COLLEGE
Associate in Science (A.S.) - Early Childhood Education (AECE)
ILLINOIS CENTRAL COLLEGE
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