Brittany Leggett
Waycross,GA
Summary
Proven to enhance office efficiencies by over 30% at Ware Co Board of Education, I bring a strong blend of project management and administrative support skills. Leveraging data verification and staff assistance expertise, I excel in process improvement and quality control, ensuring precision in high-volume environments. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
9
9
years of professional experience
Work History
Office Data Entry Clerk
Ware Co Board of Education - Ware Co High School
2020.07 - Current
- Scanned documents and saved in database to keep records of essential organizational information.
- Verified data files prior to entry to maintain high data accuracy.
- Completed data entry tasks with accuracy and efficiency.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Evaluated source documents to locate needed information.
- Used computer software to store and retrieve data.
- Checked for accuracy by verifying data and records.
- Updated and maintained customer information, documents and records.
Special Education Secretary
Ware Co Board of Education - Ware Co High School
2017.07 - 2020.06
- Processed student registrations and withdrawals.
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
- Performed clerical and administrative support duties to optimize workflow procedures.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
Receptionists / Office Assistant
Dr Mukesh Agrawal
2016.04 - 2017.06
- Delivered clerical support by handling range of routine and special requirements.
- Monitored security to help maintain equipment, data and information safety.
- Scheduled and coordinated travel arrangements for office staff members.
- Organized events and meetings to maximize capacity and keep event venues running smoothly.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Created and maintained detailed records of all office activities.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
Receptionist /Medical Clerical Assistant
Dr Peter Wrobel
2015.07 - 2016.03
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients and company.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
- Assisted with onboarding new clients and securing paperwork completion.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Compiled information from files and research to satisfy information requests.
- Organized, maintained and updated information in computer databases.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Handled assignments independently with good judgement and critical thinking skills.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided prompt, polite and professional in-person and telephone customer service.
- Updated patient information and insurance details for accurate electronic medical records.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
High School Diploma -
Ware Co Magnet School
Waycross05.2006
Skills
- Project management experience
- Administrative support experience
- Process improvement strategies
- Quality control measures
- Compiling Data
- Data Entry
- Data Collection
- File Management
- Document Scanning
- Accuracy and Precision
- Quality Control
- Staff Assistance
- Data Verification
- Administrative Support
Timeline
Office Data Entry Clerk
Ware Co Board of Education - Ware Co High School
2020.07 - Current
Special Education Secretary
Ware Co Board of Education - Ware Co High School
2017.07 - 2020.06
Receptionists / Office Assistant
Dr Mukesh Agrawal
2016.04 - 2017.06
Receptionist /Medical Clerical Assistant
Dr Peter Wrobel
2015.07 - 2016.03
High School Diploma -
Ware Co Magnet School
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