Brittany Lillian Kern
Jacksonville,FL
Summary
Vivacious, Quick-Witted, Customer-oriented, charismatic, team leader with 15+ years experience as a Server, Bartender, Hostess, and Manager who thrives under pressure and always goes above and beyond to make sure that all of my customers are well taken care of leaving them with an unforgettable experience. I am often told I have an infectious personality & excellent interpersonal and communication skills. All my hospitality skills it what also makes me an amazing personal assistant which I have done for about 10 years.
Overview
13
13
years of professional experience
Work History
Bartender & Server
Milanos Italian Restaurant Pizza & Bar
Jacksonville Beach, Florida
01.2025 - 12.2025
- Provided exceptional customer service in a fast-paced restaurant environment.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Prepared and mixed beverages according to established recipes and customer preferences.
- Created a welcoming atmosphere by engaging with customers and building rapport.
- Trained new bartenders on drink preparation and upselling techniques.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Effectively multitasked within fast-paced environment.
Bartender
Hurricanes Grill & Wings
Jacksonville, USA
04.2023 - 09.2023
- Great Memory learned regular and non regular drinks right away.
- Remember all special cocktails.
- Very personable with customers listened and gave feedback to all people developing my own regulars.
- Never gave up a single shift always picked up shifts helping out wherever I could.
- Kept a clean and tidy bar.
- Handled stressful situations well always kept my cool and figured out problems on my own unless I needed help from a manager.
- Team player & and bat multitasker.
Waitress/Lead Server/Hostess/Expeditor
Metro Diner
Jacksonville, USA
06.2013 - 07.2015
- Asked to cover shifts at multiple locations throughout Jacksonville.
- Trainer for all new staff members.
- Learned how to food expedite making sure all plates went out correctly.
- Developed and maintained positive working relationships with others to reach business goals.
- Turned tables quickly while maintaining a clean section, pre-bussing, and restocking before my table was sat again.
- Always aware of what was happening throughout the restaurant so I could step in and help by answering phones, seating guests, bussing tables, running food to help maintain efficiency.
Education
Accosiates Degree -
Marymount Manhattan
New York, NYSkills
- Positive Attitude
- Entrepreneurial Drive
- Adaptability & Agility
- Active Listening
- Time Management
- Collaboration Ability
- Interpersonal Skills
- Multi Tasking Ninja
- Cross-trained in all FOH positions
- Detail Oriented Leadership Skills
- Excellent Recall
- Eager to Learn
- Honest & Trustworthy Committed
- Team Player
- Passionate for Costumer Satisfaction
Timeline
Bartender & Server
Milanos Italian Restaurant Pizza & Bar
01.2025 - 12.2025
Bartender
Hurricanes Grill & Wings
04.2023 - 09.2023
Waitress/Lead Server/Hostess/Expeditor
Metro Diner
06.2013 - 07.2015
Accosiates Degree -
Marymount Manhattan