Brittany Lindsey
Wiregrass Resource Group, Inc.
Gainesville,GA
15
years of professional experience
Results-driven management professional with solid background in leading program initiatives and optimizing operational efficiency. Consistently fosters collaborative environments and drives project completion. Recognized for adaptability and problem-solving skills in dynamic settings.
Work History
Employment Specialist
2 Months- Proactively build and maintain relationships with employers, community partners, and Vocational Rehabilitation counselors
- Conducted outreach and relationship-based calls to develop employment opportunities for clients
- Work toward clearly defined performance goals related to job development, placements, and retention
- Serve as the primary point of contact for assigned clients, employers, VR counselors, and support teams
- Guided individuals through job applications, interview preparation, and workplace onboarding processes
- Provided on-the-job coaching and support, enhancing long-term employment success for clients
- Break down job duties into teachable, manageable steps
- Model professional workplace behavior and support appropriate social interaction
- Independently manage a client caseload, schedules, and follow-ups
- Maintain accurate, timely, and compliant documentation and reports.
- Track progress toward performance benchmarks and outcomes
- Stay current on supported employment best practices through ongoing training
- Represent Wiregrass Resource Group professionally and confidently in the community
Compliance Consultant
1 Year 11 Months- Investigated complex cases involving the CAPS (Childcare and Parent Services) program which included looking into parents or providers falsifying records, income, or employment to unlawfully obtain or boost childcare subsidies.
- Handled high-volume phone calls and email inquiries regarding regulations, licensing, and safety concerns to ensure compliance and provide accurate information.
- Collaborated with agencies like the Georgia Bureau of Investigation (GBI) or local law enforcement when a compliance case uncovered criminal activity (such as identity theft, forgery, or large-scale theft of state funds).
- Investigated complex CAPS (Childcare and Parent Services) cases involving falsified records, income, or employment to prevent unlawful childcare subsidy acquisition.
- Audited and investigated child care centers or summer food programs suspected of child abuse and neglect, and misusing federal funding intended for child nutrition.
- Prepared reports and maintained accurate tracking systems to support departmental operations.
- Scheduled inspections and coordinated appointments using CRM and administrative tracking systems.
Assistant Director
4 Months- Coordinated daily operations of childcare center, ensuring safe, structured, and supportive learning environment for children and families.
- Resolved parent and staff concerns professionally while promoting positive relationships and effective communication.
- Ensured compliance with licensing regulations, classroom standards, and required documentation through thorough oversight and monitoring.
- Supported children's daily routines, learning activities, and developmental progress while ensuring safety and consistency.
- Streamlined enrollment support, attendance tracking, facility budget, and administrative tasks to enhance program efficiency.
Lead Teacher
2 Years- Led classroom operations for infants through preschool-age students in a structured, safe, and engaging learning environment.
- Designed lesson plans tailored to developmental milestones, helping support academic, behavioral, and social growth.
- Tracked student progress and created action plans for children needing additional support, enhancing individualized learning through the ProCare app.
- Ensured compliance with licensing guidelines and classroom standards by maintaining thorough documentation and providing daily oversight.
- Facilitated children’s daily care and routines, promoting safety, consistency, and developmental growth.
Program Director
4 Years 2 Months- Directed daily operations and administrative activities for community-based program, enhancing support for schools and families.
- Prepared monthly and annual reports, ensuring organizational compliance and accountability.
- Responded to inquiries from families, schools, and community partners, effectively resolving concerns to maintain positive relationships.
- Collaborated with stakeholders to implement strategic plans aligning with organizational goals.
- Managed schedule for mobile eye clinics, including on-campus vision screenings, eye exams, and dispensing glasses during school terms and summer programs.
- Led, coached, and oversaw clinic staff, coordinators, and contracted clinical personnel (optometrists and opticians) to ensure high-quality care.
Transitional Care Coach
1 Year 4 Months- Managed Independent Living Services P.R.E.P.A.R.E. program for children and family services organization.
- Administered program to support independent living skills for target audience, ensuring alignment with objectives.
- Created weekly activities supporting up to 250 youth exiting foster care build independent living skills.
- Mentored youth in targeted regions by providing specialized outreach and resources to best support individual goal achievement.
- Planned, scheduled, and facilitated workshops aligned with program objectives.
- Partnered with state government agencies, education providers, and community leaders to effectively administer program.
- Coordinated all efforts to ensure seamless execution of events.
- Mentored youth in targeted regions, providing outreach and resources to facilitate individual goal achievement.
- Facilitated workshops, retreats, and team-building activities to reinforce program objectives and support organization mission.
- Offered dedicated assistance to establish Regional Resource Partnerships Boards (RRPB) to promote open access to resources and encourage continuous commitment to progress.
- Distributed detailed meeting minutes to all participants to ensure clear communication and follow-up on action items. to maintain open lines of communication.
College Access Coordinator
4 Years 8 Months- Coordinated college access and mentoring programs, enhancing support for students and families in academic, career, and postsecondary planning.
- Facilitated workshops focused on college readiness, career planning, financial aid awareness, and family engagement.
- Facilitated workshops on college readiness, career planning, financial aid awareness, and family engagement, empowering participants with essential resources.
- Supported student tracking, documentation, and communication efforts to improve engagement and program outcomes.
- Represented organization at conferences, trainings, and community events to expand partnerships and increase program visibility.
- Supported student tracking, documentation, and communication efforts, driving improved engagement and positive program outcomes.
Education
BACHELOR OF SCIENCE - Special Education
Skills
Client job placement
Employment counseling
Job market analysis
Data reporting
Documentation compliance
Google Workspace & CRM Systems
Scheduling & Coordination
Budget support
Program Operations
Staff Development
Team Leadership & Mentorship
Complaint Resolution
Customer relations
Compliance management
Problem solving
Marketing strategies
Timeline
Employment Specialist
Wiregrass Resource Group, Inc.
07.2026 - 09.2026Read More
Compliance Consultant
Department of Early Care and Learning, Bright from the Start
05.2024 - 04.2026Read More
Assistant Director
Otter Learning – Joyland Child Development Center
12.2023 - 04.2024Read More
Lead Teacher
Endeavor Schools - Oak Grove Academy
09.2021 - 09.2023Read More
Program Director
Vision To Learn
09.2017 - 11.2021Read More
Transitional Care Coach
Southern Christian Services for Children and Youth- P.r.e.p.a.r.e. Independent Living Program
04.2016 - 08.2017Read More
College Access Coordinator
College Knowledge Project – Mississippi Public Universities
08.2011 - 04.2016Read More
Jackson State University
BACHELOR OF SCIENCE from Special Education
Read More