Brittany Locklear
Rowland,NC
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
21
21
years of professional experience
1
1
Certification
Work History
E.V.S
Scotland Memorial Hospital
Laurinburg, NC
01.2020 - Current
- Been here over 3 years
- And it consist of me keeping the O.R clean the E.R and sanitize certain area when needed
- And I also clean and sanitize the Dialysis working department
Nutrional Care
Scotland Memorial Hospital
Laurinburg, NC
05.2018 - Current
- Helping prep trays for patient that have certain diets
Production Worker
STEVEN ROBERTS ORIGINAL DESSERTS
Pembroke, NC
01.2017 - Current
- I've worked on the production line
- On spotting items
- And I worked on Pack Out
Private Caregiver
Durham Public Service
Durham
04.2011 - Current
- I had to tend to a down in the bed patient
- She had bed sore before I became her caregiver
- I had to change her whom padding Everyday
- Also I had to use a bed lift to get her in and out the shower
- I help feed, bath, cut hair and etc
- I had to change bed sheets cook mop sweep and wash cloths
HEALTHKEEPERZ
DME HOME MEDICAL EQUIPMENT
Pembroke, NC
06.2021 - 09.2023
- I DO THE ORDERING FOR DIABETIC SUPPLIES
- I ALSO TAKE INCOMING CALLS TO HAVE OXYGEN OR HOME MEDICAL EQUIPMENT DELIVERED
- I CONFIRM ORDERS THROUGH OUT THE WEEK AS THEY GET DELIVERED AND ALSO COLLECTS CO-PAYMENTS FROM THE PATIENT
- I ALSO PUT IN INSURANCE FOR NEW PATIENT AND PROCESS REFERRAL'S
- I also do the scheduling for Diabetic shoe fittings and the scheduling for monthly meetings
- Have experience working with Microsoft Window and Outlook.
Inventory Analyst
American Woodmark
Hamlet, NC
01.2024 - Current
- Ensured timely replenishment of stock, closely monitoring lead times and coordinating with suppliers for on-time deliveries.
- Collaborated with cross-functional teams to ensure seamless coordination of inventory movement across departments.
- Assisted in reducing excess inventory by identifying slow-moving items and implementing targeted sales strategies.
- Improved inventory accuracy by conducting regular audits and implementing effective tracking systems.
Bus monitor
Public Schools of Robeson County
Rowland, NC
01.2004 - 06.2010
- Worked as being a Bus monitor
- I had to monitor special need kids to make sure they remained seated thru out the route
Cashier/Customer Service
Rust Enterprise
Lumberton, NC
08.2006 - 04.2010
- My responsibilities were to receive money and pay out orders
- Also to give out food purchase
- Accomplishments: I became a trainee
- Team Lead
Education
High school or equivalent -
Purnell Swett High School
Pembroke, NC06.2007
Skills
- Care Giver
- Home Care
- Personal Care
- Direct Care
- Food Service
- Food Preparation
- Hospital Experience
- Fedex Driver
- Cash handling
- Customer service
- Cooking
- Cash register
- Typing
- Front desk
- Training & development
- Communication skills
- Cleaning
- Janitorial experience
- Patient care
- HIPAA
- Epic
Certification
- Food Handling Card
- Driver's License
Additionalinformation
- 06/18, Worked in Nutritional Care at Scotland Memorial Hospital, making dietitian orders and maintaining cashier help when needed.
- 06/19, Worked in Environmental Service, keeping the department clean and sanitizing the E.R and O.R for surgery.
- 06/20, Worked as a Package Handler for FedEx in Florence, S.C.
Personal Information
Work Permit: Authorized to work in the US for any employer
Notary Republican
I'm willing to accommodate the process of becoming a Notary Republican if I get the job.
Timeline
Inventory Analyst
American Woodmark
01.2024 - Current
HEALTHKEEPERZ
DME HOME MEDICAL EQUIPMENT
06.2021 - 09.2023
E.V.S
Scotland Memorial Hospital
01.2020 - Current
Nutrional Care
Scotland Memorial Hospital
05.2018 - Current
Production Worker
STEVEN ROBERTS ORIGINAL DESSERTS
01.2017 - Current
Private Caregiver
Durham Public Service
04.2011 - Current
Cashier/Customer Service
Rust Enterprise
08.2006 - 04.2010
Bus monitor
Public Schools of Robeson County
01.2004 - 06.2010
High school or equivalent -
Purnell Swett High School