Brittany Lucero
Summary
Hospitality leader with 15+ years of experience in high-volume restaurants, luxury hotels, and award-winning cocktail programs. Experienced in restaurant operations, team leadership, labor management, scheduling, payroll, beverage purchasing, private events, training, and sales. Hands-on leader focused on team development, accountability, and guest experience.
Overview
2027
2027
years of professional experience
Work History
Restaurant Manager
54thirty
Denver, CO
2024 - Current
- Supported daily operations for Denver's top high-volume rooftop restaurant and bar.
- Coached front-of-house staff, managed scheduling & payroll, tracked labor to optimize team performance.
- Managed liquor ordering & controlled beverage inventory to ensure availability & minimize waste.
- Supported sales growth through team development, product knowledge, & upselling.
- Coordinated private events & large-scale functions from planning, through event execution.
- Worked with hotel leadership & departments to support daily operations & guest experience.
Lead Server
54thirty
Denver, Colorado
2022 - 2024
- Coached team members on service standards, product knowledge, & guest relations.
- Supported management in daily operations & team leadership, ensuring smooth service execution.
- Facilitated sales by providing product recommendations & upselling.
Lead Server Trainer
Death and Co.
Denver, Colorado
2021 - 2022
- Trained team members on service standards, product knowledge, & guest engagement techniques to enhance overall guest experience.
- Developed comprehensive knowledge in spirits, cocktails, & food to elevate service quality & inform team training.
- Cultivated guest relationships through tailored recommendations & attentive service, fostering loyalty & repeat visits.
- Provided high-level service in a nationally acclaimed craft cocktail program.
Manager
The Spare Room
Los Angeles, California
2015 - 2020
- Managed daily operations of Tales of the Cocktail award-winning hotel bar.
- Led front-of-house teams & managed scheduling, payroll, sales reporting, & liquor requisitions.
- Coordinated private events & nightly entertainment to enhance guest experiences.
- Coached & developed staff to uphold high service standards.
Education
Bachelor of Arts -
California State University
CA01-2008
Skills
- Event management
- Revenue growth
- Labor scheduling
- Inventory management
- Team leadership
- Service recovery
- Clear communication
- Attention to detail
Timeline
Restaurant Manager
54thirty
2024 - Current
Lead Server
54thirty
2022 - 2024
Lead Server Trainer
Death and Co.
2021 - 2022
Manager
The Spare Room
2015 - 2020
Bachelor of Arts -
California State University