Brittany Malkiewicz
Franklin,TN
Summary
Self motivated professional with proven eye for detail and goal-oriented mindset. Known for servants heart and willingness to go above and beyond to create a memorable experience. Enjoys creating a peaceful and pleasant home for clients, family's and members to enjoy.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Housekeeping Manager
The Grove
06.2023 - Current
- Managed team productivity and workflow to exceed quality standards.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Assigned housekeeping staff to specific shifts based on abilities and daily requirements.
- Evaluated employee performance and developed improvement plans.
- Communicated repair needs to maintenance staff.
- Completed schedules, shift reports, and other business documentation.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
- Managed staff of 4 housekeepers.
Owner
Manageable
06.2018 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Managed a team of ten
- Worked in more than 200 plus properties (residential, commercial and airbnbs
- Specializing in cleaning, organizing, household managements and property management
Youth Program Coordinator
Foxland Country Club
02.2014 - 06.2018
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Brainstormed and implemented creative event concepts and themes.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Performed event coordination for larger parties and gatherings.
- Provided leadership, guidance and support to staff members
Fine Dining Server
Flemings Steakhouse
01.2013 - 02.2014
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Managed sections for smooth flow of guests and orders.
- Took and submitted orders that accommodated customer preferences and dietary requirements.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Youth Pastor
House Of Grace
08.2010 - 12.2012
- Scheduled and managed teams of youth volunteers.
- Planned weekly groups as well as special events and overnight retreats.
- Built lasting relationships with youth and parents or guardians.
- Oversaw youth ministry budget and tracked all expenses.
Fine Dining Server
Old Hickory Steakhouse
12.2005 - 05.2010
- Ran food from chefs to guest tables with dishes that required special serving techniques.
- Rolled silverware, set up tables and polished glassware and silverware.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Education
High School Diploma -
Southside High School
Southside Alabama05.2001
Skills
- Hiring and Staffing
- Team Leadership and Management
- Customer Relations
- Excellent Organizational skills
- Trustworthy and Confidential
- Event Coordination
Certification
- Licensed REALTOR - May 2023 to present
- Certified, Tennessee School of Ministry - 2011
Timeline
Housekeeping Manager
The Grove
06.2023 - Current
Owner
Manageable
06.2018 - Current
Youth Program Coordinator
Foxland Country Club
02.2014 - 06.2018
Fine Dining Server
Flemings Steakhouse
01.2013 - 02.2014
Youth Pastor
House Of Grace
08.2010 - 12.2012
Fine Dining Server
Old Hickory Steakhouse
12.2005 - 05.2010
High School Diploma -
Southside High School
Similar Profiles
Frederick JohnsonFrederick Johnson
Casual Worker at The GroveCasual Worker at The Grove
Skylor JonesSkylor Jones
Server Manager at The GroveServer Manager at The Grove
Bailey ChiquetBailey Chiquet
Server/ Bartender at The GroveServer/ Bartender at The Grove
Seth MillsSeth Mills
Customer Service Representative at The GroveCustomer Service Representative at The Grove
Jordan SchalkJordan Schalk
Circulating Nurse, Operating Room at HCA (Centennial)Circulating Nurse, Operating Room at HCA (Centennial)