Brittany Martinez
Covington,WA
Summary
High-performing, fully bilingual (English/Spanish) Administrative Professional and Inside Sales Specialist with over 15 years of experience optimizing office operations, driving client engagement, and providing high-level executive support across corporate, legal, and medical environments. Proven expertise in cross-functional collaboration, schedule management, vendor coordination, and facilities operations. Recognized for exceptional communication skills, attention to detail, and a proactive approach to enhancing operational efficiency and service quality.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Inside Sales
Western Materials roofing center
Auburn, WA
08.2024 - Current
- Conducted inside sales and provided service to prospective customers.
- Supported sales team members in their efforts to close deals effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Performed scanning tasks to update product listings.
- Managed cash drawer and balanced daily till operations.
On-Call Interpreter
Northwest Legal, PLLC
Renton, WA
01.2024 - 08.2024
- Assisted attorneys in preparing for depositions and hearings through interpretation services.
- Maintained confidentiality while interpreting sensitive information in legal contexts.
- Translated written texts from one language to another accurately and efficiently.
Executive Administrative Assistant/Receptionist
Rainier Clinical Research Center
Renton, WA
10.2020 - 12.2023
- Communicate with building management regarding any facility management issues – opens workorders.
- Provide other administrative support as needed.
- Maintained confidential patient records and sensitive information securely.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Prepared welcome packages for new hires.
- Communicated with vendors to procure office supplies and equipment efficiently.
- Ordered office supplies as needed while monitoring inventory levels to ensure adequate stock is available at all times.
- Answered incoming telephone calls from internal and external customers promptly and professionally; transferred calls appropriately; responded to inquiries in a timely manner.
- Greeted visitors upon their arrival; directed them to the appropriate destination or person; provided general information about the organization when necessary.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
Concierge
Bell Harbor Conference Center
Seattle, WA
10.2018 - 02.2020
- Greeted guests warmly and provided information about services and events.
- Maintained knowledge of local attractions, restaurants, and entertainment options.
- Ensured cleanliness and organization of the lobby and common areas daily.
- Handled complaints from customers in an efficient manner while working towards satisfactory resolutions.
Medical Assistant
Children's Lung Asthma & Sleep Specialist
Melbourne, FL
12.2016 - 02.2017
- Managed appointment scheduling and patient follow-up communications.
- Prepared examination rooms, ensuring cleanliness and proper equipment availability.
- Educated patients on asthma management and sleep study procedures.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Receptionist/Interpreter/Administrative assistant
Law Offices of Steven D. Weier
Tukwila, WA
05.2013 - 12.2015
- Ensuring the lobby and common areas are clean and organized, and that the overall environment is welcoming.
- Taking messages accurately and relaying them promptly.
- Managing incoming and outgoing mail and faxes.
- Filing, photocopying, and scanning documents.
- Maintaining confidentiality of sensitive information.
- Greeted clients and visitors warmly upon arrival at the law office.
- Scheduled appointments for clients, coordinating calendars for attorneys efficiently.
Education
High school diploma or GED -
Lakes High School
Lakewood, WASkills
- Microsoft Office
- Calendar management
- Document preparation
- Customer service
- Time management
- Event coordination
- Team collaboration
- Attention to detail
- Purchase orders organization
- Administrative operations
- Multi-line phone systems
- Strong problem solver
- HIPPA Knowledge
- Self-starter
- Deadline oriented
- Technical support
- Office Management for minor Office repairs and Janitorial
Certification
- CPR Certification
- First Aid Certification
- Driver's License
Languages
Spanish - Fluent, English - Fluent, English/Spanish - Fluent
Awards
Spanish - Fluent, English - Fluent, English/Spanish - Fluent
Timeline
Inside Sales
Western Materials roofing center
08.2024 - Current
On-Call Interpreter
Northwest Legal, PLLC
01.2024 - 08.2024
Executive Administrative Assistant/Receptionist
Rainier Clinical Research Center
10.2020 - 12.2023
Concierge
Bell Harbor Conference Center
10.2018 - 02.2020
Medical Assistant
Children's Lung Asthma & Sleep Specialist
12.2016 - 02.2017
Receptionist/Interpreter/Administrative assistant
Law Offices of Steven D. Weier
05.2013 - 12.2015
High school diploma or GED -
Lakes High School