Brittany Matthews
Saint Albans City,VT
Summary
Energetic and hardworking seeking a position as general clerk. Exceptional time management skills, with the ability to work under pressure, along with a high attention for detail.
Overview
11
11
years of professional experience
Work History
Housekeeper
Rekha Packer
Hartsdale, NY, US
04.2014 - 03.2016
- Kept house tidy and well-supplied.
- Ensured safe and accessible walkways by removing snow and ice.
- Run errands such as buying supplies and groceries
- Sorted clothing and various articles, loaded washing machines, and ironed items.
- Processed and packaged food items for weekly use.
General Clerk
Oryza
Saint Albans, VT, US
04.2017 - 07.2017
- Opened mail
- Arranged documents in correct sequence for subsequent tasks.
- Ensured accuracy by reviewing team members' outputs.
- Handled reject form packaging processes for distribution.
- Performed audits by scanning files.
Cashier
Price Chopper Supermarkets
Saint Albans, VT, US
05.2018 - 06.2020
- Answer phone calls
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
Data Entry Clerk
Sciolex
4511 Singer Ct, Chantilly, VA 20151
03.2020 - 07.2020
- Sorted and prepared mail for further processing.
- Arranged files systematically for accurate scanning.
- Utilized RAILS for barcode scanning.
- Transported boxes using Uboat to designated locations.
- Placed scanned boxes in their correct locations on shelves.
Supervisor
Market32
Saint Albans, VT
08.2020 - 06.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Supported management in implementing operational improvements such as updated training manuals or revised schedules.
Associate Manager
Market 32
Saint Albans, VT
09.2022 - 01.2023
- Participated in department meetings.
- Ordered candy and supplies for my department then distributing them
- Ensured functionality of front-end components.
- Ensured compliance with organizational standards to maintain order.
- Delivered groceries
- Ensured daily tasks were met for the day
- Handled money order services with accuracy.
- Managed till deposits accurately.
- Opened and closed the cash office
- Ensured cleanliness of front end and exterior areas.
- Ensured carts were returned to proper areas.
Data Entry Clerk
ITC Federal
4114 Legato Road, Suite 850 Fairfax, VA 22033
05.2023 - 01.2025
- Processed high volumes of data entries with accuracy and attention to detail.
- Maintained database integrity through regular audits and updates.
- Collaborated with team members to streamline data entry procedures.
- Implemented efficiency improvements that reduced processing times significantly.
- Sorted documents and maintained organized filing process.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
Education
High School Diploma -
White Plains Senior High School
White Plains, NY06.2011
Skills
- Clerical
- Fast learner
- Time management
- Attention to detail
- Filing
- Customer Service
Assessments
Typing, Proficient, 01/01/20, Transcribing text using a standard keyboard., https://share.indeedassessments.com/share_to_profile/eb66daec8743b54ba72c2eed29a37162eed53dc074545cb7
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Data Entry Clerk
ITC Federal
05.2023 - 01.2025
Associate Manager
Market 32
09.2022 - 01.2023
Supervisor
Market32
08.2020 - 06.2024
Data Entry Clerk
Sciolex
03.2020 - 07.2020
Cashier
Price Chopper Supermarkets
05.2018 - 06.2020
General Clerk
Oryza
04.2017 - 07.2017
Housekeeper
Rekha Packer
04.2014 - 03.2016
High School Diploma -
White Plains Senior High School