Brittany McBride
Summary
Highly motivated and goal-oriented individual with extensive customer service and sales experience. Well versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays, completing cash register transactions and maintaining accurate records of all transactions. Successful at managing multiple priorities with a positive attitude and quick problem solver.
Overview
6
6
years of professional experience
Work History
Sales Associate
Kansas City Scout Shop BSA
10.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
Part Time Assistant Manager
Carters And Osh Koph
08.2019 - 05.2022
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Monitored security to protect employees, customers and property.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Sales Associate
Raising Cane's Restaurants
06.2017 - 04.2018
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Prioritized helping customers over completing other routine tasks in store.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Communicated closely with servers to fully understand special orders for customers.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Education
Associate of Arts - Psychology
Metropolitan Community College
Kansas City, MO05.2026
High School Diploma -
Northwest High School Magnet
Omaha, NE05.2011
Skills
- Digital Photography
- Customer Service
- Task Prioritization
- Conflict Resolution
- Problem-Solving
- Decision Making
Accomplishments
In 2022 I opened my business Mei Lynn's Photography
Timeline
Sales Associate
Kansas City Scout Shop BSA
10.2023 - Current
Part Time Assistant Manager
Carters And Osh Koph
08.2019 - 05.2022
Sales Associate
Raising Cane's Restaurants
06.2017 - 04.2018
Associate of Arts - Psychology
Metropolitan Community College
High School Diploma -
Northwest High School Magnet
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