Brittany McDonald
Grand Island,NY
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Known for my loyalty and commitment, demonstrates excellent interpersonal skills, flexibility, and rapid decision-making ability.
Overview
15
15
years of professional experience
Work History
Assistant Human Resource Manager/Chiropractic Assistant
Notaro Chiropractic
Grand Island, NY
01.2024 - 01.2026
- Supported the HR manager by handling day to day HR operations.
- Managed a team of over 12 employees.
- Maintained and updated employee records including personnel files, databases and HR systems.
- Assisted with resolving employee issues and concerns.
- Supported the implementation of HR policies and procedures.
- Onboarded and trained multiple employees.
- Coached employees on performance matters.
- Identified company setbacks and developed and implemented solutions.
- Managed social media on a day to day basis as well as made website corrections as needed.
- Worked front desk as a patient service representative and chiropractic assistant.
- Handled all medical record requests from law offices and other medical and insurance facilities.
- Reconciled billing and patient matters.
- Answered an average of 45 calls a day.
- Handled scheduling for all Doctors at all 4 locations.
- Streamlined resource allocation processes to enhance operational efficiency.
- Developed training programs to improve staff performance and knowledge retention.
- Collaborated with cross-functional teams to optimize scheduling and resource management.
- Implemented inventory management systems to ensure availability of essential supplies.
- Served as a key point of contact for both internal stakeholders and external partners on matters relating to resource availability and allocation, fostering strong relationships built on trust and transparency.
- Analyzed historical data to forecast future resourcing needs, enabling proactive planning and adjustments as needed.
- Reduced project completion times for major projects by optimizing resource distribution and personnel assignments.
Bartender
Brick Oven Pizzeria and Pub
Grand Island, NY
01.2022 - 01.2024
- Independently opened and closed the bar.
- Handled guest orders for food and beverages in a timely manner, consistently praised for efficiency and professionalism
- Performed all bar products and supplies ordering to maintain inventory and nightly sales.
- Supported and filled in for co-workers whenever the need arose.
- Consistently stocked and maintained inventory.
- Trained and mentored new bartenders on drink preparation and customer service standards.
- Mixed and served a variety of cocktails, ensuring quality and consistency.
Media Administrator
ZenithOptimedia
Toronto, On
02.2016 - 06.2016
- Analyze and process discrepancy reports for AR/AP and Aged Receivables
- Maintains customer confidence and protects operations by keeping information confidential.
- Creating reports charts for AR/AP and Aged Receivables
- Collection and process client invoices and contracts
- Collection of Aged Receivables
- Prepares reports by collecting and analyzing information. Conserves executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
Executive Assistant
NewMad Productions
Toronto, On
01.2014 - 01.2015
- Represents the executive by attending meetings in the executive's absence; speaking for the executive.
- Prepares reports by collecting and analyzing information. Conserves executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
- Maintains executive's appointment schedule by planning and scheduling meetings, conferences teleconferences, and travel.
- Prepared comprehensive reports and presentations for strategic decision-making processes.
- Liaised with clients and stakeholders, ensuring effective communication and relationship management.
Executive Assistant
FirstService Corporation
Toronto, On
01.2011 - 01.2014
- Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
- Conserves executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
- Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
- Welcomes guests and customers by greeting them, in person or on the telephone; answering or directing inquiries.
- Represents the executive by attending meetings in the executive's absence; speaking for the executive.
- Maintains customer confidence and protects operations by keeping information confidential.
- Completes projects by assigning work to clerical staff; following up on results.
- Prepares reports by collecting and analyzing information.
- Secures information by completing data base backups.
- Provides historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions.
- Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.
- Ensures operation of equipment, troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Developed and implemented streamlined office procedures to enhance operational efficiency.
- Managed executive calendars, scheduling meetings and coordinating travel arrangements efficiently.
Skills
- Recruitment
- Interviewing
- Pre-employment screening
- Conflict resolution
- Creative thinking
- Proficient in MS Office, Power Point, Adobe, Excel and Quickbooks
- Organized and planning skills
- Initiative
- Confidentiality
- Judgement and decision making ability
- Experience proving support at a high level
- Detail-oriented
- Teamwork and collaboration
- Time management
- Problem-solving aptitude
Timeline
Assistant Human Resource Manager/Chiropractic Assistant
Notaro Chiropractic
01.2024 - 01.2026
Bartender
Brick Oven Pizzeria and Pub
01.2022 - 01.2024
Media Administrator
ZenithOptimedia
02.2016 - 06.2016
Executive Assistant
NewMad Productions
01.2014 - 01.2015
Executive Assistant
FirstService Corporation
01.2011 - 01.2014
Immediate value offered
- Proficient in MS office: Power Point, Word, Excel
- Excellent communication skills
- Flexible, Critical thinker
- Experience providing support at a high level
- Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite
- Knowledge of standard office administrative practices and procedures
- Organizational and planning skills
- Communication skills
- Information gathering and monitoring skills
- Problem analysis and problem solving skills
- Judgment and decision-making ability
- Initiative
- Confidentiality