ZERSOA SYLVAIN
Summary
Seasoned Human Resources Generalist with broad experience in all areas of HR, including policy development, performance management and employee training. Skilled at fostering positive relationships and improving employee morale. Strategic planner focused on aligning people strategy with organizational objectives to drive business success. Have made significant impacts by streamlining processes for improved operational efficiency in previous roles.
Overview
13
13
years of professional experience
Work History
Human Resource Executive Assistant
Teaneck Public Schools
Teaneck, New Jersey
07.2023 - Current
- Assisted in the recruitment process by posting job openings, conducting initial phone interviews and preparing offer letters.
- Compiled data for reports on employee turnover, benefits enrollments, performance reviews, absenteeism and other HR metrics.
- Answered questions from employees regarding leave balances, payroll deductions and other HR matters.
- Processed invoices related to Human Resources functions such as recruiting services or software subscriptions.
- Scheduled job interviews with candidates at multiple locations around the country.
- Prepared weekly timesheets for payroll processing purposes.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Created and maintained internal job descriptions and postings to accurately reflect roles.
- Organized and attended hiring events and participated in job fairs to network with potential candidates.
- Prepared quarterly reports for government agencies such as 941s, W-2s, 1099s.
- Coordinated with Human Resources staff on employee leaves of absence or termination paperwork.
- Oversaw payroll processing to comply with tax laws and court-ordered wage assignments and garnishments.
- Supported payrolls, driving timely and accurate payment of employee wages.
Human Resources Generalist
Westwood Regional School District
Westwood, NJ
08.2021 - 07.2023
- Oversee hiring and exit interviews and procedures, including new employee orientation and the processing of initial and terminal paperwork
- Schedule interviews
- Verify candidates’ credentials, including licensing and certification if required for the position
- Perform or arrange for reference checks and background checks.
- Created job postings, tracked applicants and maintained applicant database.
- Conducted background checks and reference checks of prospective employees.
- Identified, screened and interviewed potential employees.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Assisted employees with enrolling in benefit plans and explained plan options.
- Processed benefit enrollment forms, changes, and terminations.
- Researched and resolved employee inquiries regarding benefits programs.
- Reviewed eligibility for medical insurance coverage and other benefit plans.
- Processed payroll for over 500 employees bi-weekly, ensuring accuracy of pay and deductions.
- Assisted with auditing processes related to payroll.
- Prepared quarterly reports for government agencies such as 941s, W-2s, 1099s.
School Secretary
South Bergen Jointure Commission
Maywood, NJ
08.2019 - 08.2022
- Provided administrative support to the principal, teachers, and other school personnel.
- Maintained student records, including attendance data and grade reports.
- Organized meetings with faculty members and students.
- Prepared letters, memos, agendas, newsletters, reports and other documents for distribution.
- Managed daily office operations such as filing paperwork, ordering supplies and scheduling repairs.
- Coordinated events such as parent-teacher conferences, open houses and graduation ceremonies.
- Processed invoices from vendors in accordance with school policies and procedures.
- Performed basic bookkeeping tasks such as balancing accounts receivable and payable ledgers.
- Created spreadsheets using Microsoft Excel for tracking financial transactions related to school activities.
Operations Manager
Related Disorders
Paramus, NJ
11.2011 - 07.2018
- My responsibilities were to Implement and represent Company policies " Oversee administrative staff and daily office operations
- Track data and prepare management reports (reports include but are not limited to: potential client list, contract fulfillment, billable percentages, timesheets, turnover, applicant tracking, P&L)
- Prepare and maintain employee and client rosters and files " Responsible for the scheduling of all local clients and staff
- Ensure accurate and on-time submittals of client and employee timesheets " Assist with Payroll, Billing and Human
- Resources functions
- Manage office supplies budget and purchase orders of my office " Implement procedures to improve office performance (i.e
- Minimize session.cancellations, minimize staff turnover)
- Lead required trainings and meetings
- Hold quarterly coaching sessions and annual performance reviews with direct reports (Administrative Staff)
- Responsible for achieving performance goals including but not limited to 95% contract fulfillment and minimum billable requirements.
Education
Master’s - Human Resource Management
Asworth College
05.2021
Bachelor’s - Administration
Asworth College
05.2018
High -
School of The Arts
06.2002
Skills
- Microsoft Office - 8 years
- Google Suite - 8 years
- Recruitment
- Compensation and Benefits
- Performance Evaluation
- Personnel Recruitment
- Employee Engagement
- Off-Boarding
- Manager Coaching and Training
- Talent Management
- Payroll Processing
- HRIS Applications Proficient
- Benefits Administration
- New Employee Orientations
- ADP Workforce Now
- Human Resources
- Employee Onboarding
- Staffing and Recruiting Professional
- Employee Recruitment
Timeline
Human Resource Executive Assistant
Teaneck Public Schools
07.2023 - Current
Human Resources Generalist
Westwood Regional School District
08.2021 - 07.2023
School Secretary
South Bergen Jointure Commission
08.2019 - 08.2022
Operations Manager
Related Disorders
11.2011 - 07.2018
Master’s - Human Resource Management
Asworth College
Bachelor’s - Administration
Asworth College
High -
School of The Arts