Brittany McNeil
Greensboro,NC
Summary
Healthcare professional, prepared for role in clinical support and patient care. Proven ability to assist in medical procedures and manage patient interactions effectively. Strong focus on team collaboration and achieving high-quality patient outcomes. Reliable and adaptable to changing clinical environments, skilled in medical terminology and patient care techniques.
Overview
17
17
years of professional experience
Work History
Medical Assistant
Hope Mills Urgent Care & Medical Clinic
03.2018 - 07.2024
- Interview patients to obtain medical information and measure their vital signs, weight, and height.
- Escort patients to examination rooms and prepare them for the physician.
- Record patients' medical history, vital statistics and information such as test results in medical records.
- Prepared and administered medications according to physician instructions.
- Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing.
- Explain treatment procedures, medications, diets and physicians' instructions to patients.
- Help physicians examine and treat patients, handing them instruments and materials or performing such tasks as giving injections.
- Prepare and maintain treatment rooms for patient examinations, ensuring cleanliness and readiness for procedures.
- Change dressings on wounds and educate patients on proper aftercare techniques to promote healing.
- Operate electrocardiogram (EKG), and other equipment to administer routine diagnostic tests.
- Perform X-Rays when advised by a physician.
- Provide full front office receptionist and administrative support for the doctor
- Register and process patients
- Verify accuracy and completeness of patient information and insurance documentation
- Handle insurance and authorization verification
- Prepared schedules and coordinate appointments, tests and procedures
- Patient in EMR system
- Maintain and manage patient database
- Report statistics as requested
- Answer and transfer calls
- Collect co-payments
- Maintain hygienic and tidy front office
Medical Assistant
Birth & Women’s Care
05.2016 - 05.2018
- Interview patients to obtain medical information and measure their vital signs, weight, and height.
- Escorted patients to examination rooms, ensuring they were prepared for physician assessment.
- Record patients' medical history, vital statistics and information such as test results in medical records.
- Assisted physicians in examining and treating patients by providing instruments and materials, administering injections, and removing sutures.
- Perform general office duties such as answering telephones, taking dictation and completing insurance forms.
- Conducted routine laboratory tests and sample analyses to support accurate diagnosis and treatment.
- Managed patient records using electronic health record (EHR) systems, ensuring accuracy and confidentiality.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Certified Nursing Assistant
Home Healthcare Of North Carolina
01.2010 - 01.2012
- Delivered personal and homemaking services, changing dressings and providing emotional and psychological support to enhance client well-being.
- Facilitated daily living activities, including mobility, dressing, and personal hygiene.
- Assisted client with mobility, dressing, grooming, and transfers between bed, bath, wheelchair, or automobile to promote independence and comfort.
- Provided compassionate care for patients, ensuring comfort and safety during daily activities.
- Educated patients and families on health management strategies, fostering better understanding of care plans.
Clinical Medical Assistant
Guilford Gastroentrologist
Greensboro, NC
03.2026 - Current
- Administer patient care and assist with procedures in a high-volume gastroenterology clinic.
- Conduct patient intake assessments, documenting medical histories accurately for physician review.
- Coordinate patient scheduling, ensuring efficient workflow and reduced wait times.
- Manage electronic health records, maintaining data integrity and confidentiality standards.
- Comfort anxious patients before procedures and listen to concerns, offering support, and compassion.
- Sanitize, restocke and organize exam rooms and medical equipment.
- Manage prescription refills requests promptly resulting in better medication adherence among patients.
- Schedule appointments and maintained calendar for executive staff.
- Answer phone promptly and directed incoming calls to correct offices.
- Correspond with clients through email, telephone, or postal mail.
Education
Nursing Assistant -
Professional Medical Training Center
Florence, SC08-2013
Skills
- Vital signs assessment
- Electronic health records
- Electronic health documentation
- Patient scheduling
- Injection administration
- IV insertion
- Patient intake assessments
- Sterilization techniques
- Medical vocabulary
- Healthcare ethics
- Patient education
- Medical terminology
Timeline
Clinical Medical Assistant
Guilford Gastroentrologist
03.2026 - Current
Medical Assistant
Hope Mills Urgent Care & Medical Clinic
03.2018 - 07.2024
Medical Assistant
Birth & Women’s Care
05.2016 - 05.2018
Certified Nursing Assistant
Home Healthcare Of North Carolina
01.2010 - 01.2012
Nursing Assistant -
Professional Medical Training Center