Summary
Overview
Work History
Education
Skills
References
Timeline
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Brittany Meyer

Rising Sun,IN

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

8
8
years of professional experience

Work History

Assistant Customer Service Manager

Kroger
Lawrenceburg, IN
10.2016 - Current
  • Assisted customers with recommendations, complaints, and feedback.
  • Monitored customer service performance against established standards.
  • Conducted performance reviews for customer service staff.
  • Developed strategies to increase customer satisfaction levels.
  • Trained new employees on company policies, procedures and practices related to customer service roles.
  • Consulted with customers regarding needs and addressed concerns.
  • Processed customer account changes with proprietary software.

Education

Bachelor of Science - Criminal Justice

Purdue University
West Lafayette, IN
04-2024

Associate of Applied Science - Criminal Justice

Ivy Tech Community College of Indiana
Indianapolis, IN
05-2020

Skills

  • Teamwork and Collaboration
  • Verbal Communication
  • Friendly, Positive Attitude
  • Time Management
  • Leadership
  • Decision-Making
  • Dependable and Responsible
  • Conflict Resolution
  • Data Entry
  • Bookkeeping
  • Google Drive
  • MS Office
  • Cashflow processes
  • Reporting

References

References available upon request.

Timeline

Assistant Customer Service Manager

Kroger
10.2016 - Current

Bachelor of Science - Criminal Justice

Purdue University

Associate of Applied Science - Criminal Justice

Ivy Tech Community College of Indiana

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Brittany Meyer