Brittany Michuda, PT, DPT
Hickory,NC
Summary
Versatile, seasoned Provider Relations Manager and Doctor of Physical Therapy with 10+ years in the healthcare industry. Recent Alumni of the UHG Emerging Leaders Program. Resourceful, proactive leader offering history of success coordinating and monitoring operations across multiple states and departments. Effective analytical, problem-solver dedicated to streamlining operations to decrease costs and promote the highest quality. Tech savvy, quick learning, and adaptable. Communicative and detail-oriented individual with excellent interpersonal abilities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Provider Relations Manager
naviHealth
10.2020 - Current
- Develop and maintain an ongoing collaborative relationship with over 200 providers in the Acute and Post Acute Space by coordinating, facilitating and leading partnership meetings to improve quality and efficiency.
- Engage with Corporate Leaders of large health systems and skilled nursing facilities to drive alignment with Value Based Care.
- Partner with Senior Clinical Managers, Executive Directors, and other key internal stakeholders to implement strategies to enhance provider KPIs.
- Lead initiatives across the Southeast region impacting multiple markets while simultaneously achieving individual performance goals.
- Initiate setup for new users of proprietary platforms while maintaining exceptional customer support throughout.
Skilled Inpatient Care Coordinator
naviHealth
01.2020 - 10.2020
- Built strong relationships with providers to influence optimal value based care outcomes.
- Monitored, tracked, and conveyed important patient information to healthcare staff and Medical Directors to help optimize treatment planning and care delivery.
- Used proprietary software to review charts, generate reports, and track outcomes.
PRN Physical Therapist
Guardian Home Health
07.2019 - 01.2020
- Managed high-volume caseload and organized daily schedules of assistants and patients.
- Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
- Conducted clinical assessment and evaluation to determine patient needs.
- Managed acute and chronic conditions with full understanding regarding complex therapy needs.
Lead Physical Therapist
SavaCare - Skilled Nursing Facilities
07.2019 - 12.2019
- Supervised multiple physical therapy assistants while maintaining a high patient caseload across different skilled nursing facilities.
- Coordinated patient care with interdisciplinary team of medical professionals and specialists.
Traveling Home Health Physical Therapist
Kindred at Home
02.2019 - 07.2019
- Maintained a high patient case load while supervising multiple PTAs, developing and adjusting Plans of Care.
- Documented via agency EMR system in efficient manner while maintaining a busy schedule.
- Traveled to clients' homes to evaluate, treat, and promote continuity of care.
Traveling Home Health Physical Therapist
Medi Home Health
02.2018 - 01.2019
- Coordinated patient care with interdisciplinary team of medical professionals and specialists, traveling to patients' homes and visiting doctor offices to promote agency programs.
- Supervised 2 Physical Therapy Assistants' schedules and patient Plans of Cares.
Traveling Home Health Physical Therapist
Cheyenne Regional Home Care
09.2016 - 01.2018
- 1 of 2 Physical Therapists at the Agency servicing all of Laramie County, supervising 2 Physical Therapist Assistants.
- Traveled to patients' homes an assessed patient needs through physical exams and evaluations to develop personalized treatment plans.
Traveling Home Health Physical Therapist
CVH HomeCare
08.2015 - 08.2016
- Supervising Physical Therapist performing a continuum of patient visits across more than 5 different counties in Northern California, managing more than 5 different Physical Therapist Assistants.
- Adapted to new EMR system and changes in areas of coverage.
Traveling Home Health Physical Therapist
Partners Healthcare
03.2015 - 08.2015
- Managed patients across multiple counties in the Boston and South Shore regions of Massachusetts, while quickly learning a new EMR system and managing more than 3 Physical Therapist Assistants' caseloads at one time.
Traveling Home Health Physical Therapist
Gentiva
03.2014 - 02.2015
- Evaluated, treated, and performed therapy visits, while supervising more than 3 Physical Therapist Assistants, and managing patients across more than 14 different counties in North Carolina.
- Maintained excellent productivity and documentation efficiencies while learning a new EMR system and performing scheduling duties.
Traveling Outpatient Physical Therapist
Duke Memorial Hospital
12.2013 - 03.2014
- Lead Supervising Physical Therapist managing 3 Physical Therapy Assistants with a high caseload of patients across Outpatient, Inpatient, and Acute care settings.
Traveling Physical Therapist
Center for Sports and Physical Therapy
06.2013 - 11.2013
- Lead Supervising Physical Therapist managing 4 Physical Therapy Assistants and maintaining a high caseload per day performing Evaluations, Re-assessments, and Discharges in the Outpatient Physical Therapy Setting.
Front Desk Sales Associate
Title Boxing Club
05.2012 - 08.2012
- Created new business internally through member promotions, referrals, and distribution of guest passes, and externally via phone and promos.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized company selling techniques to drive sales.
Education
Doctorate of Physical Therapy -
Midwestern University
Downers Grove, IL05.2013
Bachelor of Science - Exercise Science
Illinois State University
Normal, IL05.2010
Skills
- Provider Relationship Management
- On-Site & Virtual Visits
- Collaborate Cross-Functionally
- Performance Tracking and Evaluations
- Strategic planning & Project Management
- Consultative Sales Approach
Certification
- UHG Emerging Leaders Alumni
- Lean Six Sigma Yellow Belt
Technical Skills
- Clinical EMR: Casamba, Kinnser, McKesson, Epic, Point Click Care, Rehab Optima
- Microsoft Office: Advanced with Excel, Word, Powerpoint, Outlook, OneNote, SharePoint
- Virtual Call Applications: Microsoft Teams, Zoom, Cisco/Webex
- Other: SalesForce, Tableau, nH Coordinate, OneLogin
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Provider Relations Manager
naviHealth
10.2020 - Current
Skilled Inpatient Care Coordinator
naviHealth
01.2020 - 10.2020
PRN Physical Therapist
Guardian Home Health
07.2019 - 01.2020
Lead Physical Therapist
SavaCare - Skilled Nursing Facilities
07.2019 - 12.2019
Traveling Home Health Physical Therapist
Kindred at Home
02.2019 - 07.2019
Traveling Home Health Physical Therapist
Medi Home Health
02.2018 - 01.2019
Traveling Home Health Physical Therapist
Cheyenne Regional Home Care
09.2016 - 01.2018
Traveling Home Health Physical Therapist
CVH HomeCare
08.2015 - 08.2016
Traveling Home Health Physical Therapist
Partners Healthcare
03.2015 - 08.2015
Traveling Home Health Physical Therapist
Gentiva
03.2014 - 02.2015
Traveling Outpatient Physical Therapist
Duke Memorial Hospital
12.2013 - 03.2014
Traveling Physical Therapist
Center for Sports and Physical Therapy
06.2013 - 11.2013
Front Desk Sales Associate
Title Boxing Club
05.2012 - 08.2012
Doctorate of Physical Therapy -
Midwestern University
Bachelor of Science - Exercise Science
Illinois State University
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