Brittany Middlebrook
Clairton,PA
Summary
Dynamic professional with a proven track record at Middlebrook Cleaning, excelling in customer service and team collaboration. Skilled in training staff and implementing efficient processes, enhancing service quality and operational effectiveness. Adept at multitasking and organization, consistently achieving high standards in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Crew
Crocker Paving
West Mifflin Pa
05.2023 - 10.2025
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, maintaining safety and cleanliness standards.
- Collaborated with team members to streamline food preparation processes.
- Trained new crew members on operational procedures and customer interactions.
Manager
Middlebrookl Cleaning
West Mifflin PA
09.2014 - 09.2024
- Oversaw daily operations to ensure efficient cleaning processes and high-quality service delivery.
- Trained and mentored staff on best practices for safety and cleaning techniques.
- Implemented streamlined scheduling to enhance workforce efficiency and reduce downtime.
- Developed training materials to improve new employee onboarding experience and consistency.
Cashier
Gabriel Brothers
West Mifflin PA
01.2008 - 02.2009
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with product inquiries and provided excellent service.
- Collaborated with team members to optimize store operations and workflow.
Crew
Wendy’s
Pleasant Hills, PA
07.2006 - 12.2007
- Provided exceptional customer service by promptly addressing orders and inquiries.
- Operated kitchen equipment to prepare food items in accordance with safety standards.
- Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
- Assisted team members during peak hours, enhancing workflow efficiency and customer satisfaction.
Sales Associate
Rainbow
Pleasant Hills, PA
11.2005 - 11.2006
- Assisted customers in product selection to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems.
- Maintained store appearance by organizing merchandise displays and restocking shelves.
- Collaborated with team members to achieve daily sales goals.
Education
High School Diploma -
Clairton High School
Clairton, PA06.2005
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Timeline
Crew
Crocker Paving
05.2023 - 10.2025
Manager
Middlebrookl Cleaning
09.2014 - 09.2024
Cashier
Gabriel Brothers
01.2008 - 02.2009
Crew
Wendy’s
07.2006 - 12.2007
Sales Associate
Rainbow
11.2005 - 11.2006
High School Diploma -
Clairton High School